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654 posts

Ultimate Geek


  #1311713 26-May-2015 00:13
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floydbloke:
solaybro:
johnr: Post example URLs and we can take a look tomorrow


I already have

http://www.investopedia.com/

http://www.nj.com/middlesex/index.ssf/2015/05/famed_a_beautiful_mind_mathematician_wife_killed_in_taxi_crash_police_say.html


Vodafone fibre connection here.  Investopedia site for me has the same issue as the op.  nj page eventually loaded OK but took a good couple of minutes. 
(Only tried on Firefox.)


Same for me on both sites the OP mentions.


Just text and white background.

Two sites  that do this all the time for me and that I've given up trying to get to load correctly are Stuff.co.nz and NZ Herald site. they both take a long time to load, and then dont load correctly. I have refresh and reload them several times before they load correctly. 

Pings and trace routes dont show any problems, On two computers I've run Google without any extensions, tried Fire Fox and IE, all have the same problems getting these two websites to load.

On Wellington Cable.



587 posts

Ultimate Geek


  #1312306 26-May-2015 21:37
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@johnr Did you get a chance to look into this today?







 
 
 
 


19282 posts

Uber Geek
Inactive user


  #1312319 26-May-2015 21:56
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solaybro: @johnr Did you get a chance to look into this today?


It's with correct team to investigate


19282 posts

Uber Geek
Inactive user


  #1312606 27-May-2015 11:28
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@solaybro can you post a trace route please



587 posts

Ultimate Geek


  #1312906 27-May-2015 16:42
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Tracing route to investopedia.com [64.70.58.115]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms fritz.box [192.168.178.1]
2 19 ms 19 ms 19 ms 210.246.31.254
3 19 ms 19 ms 19 ms gi0-2-0-3.ppnzwtc01.wlg.vf.net.nz [203.109.180.210]
4 20 ms 19 ms 19 ms gi0-2-0-3.ppnzwtc02.wlg.vf.net.nz [203.109.180.209]
5 154 ms 153 ms 154 ms 203-109-250-185.ihug.net [203.109.250.185]
6 155 ms 154 ms 154 ms te0-2-0-31.ccr21.lax04.atlas.cogentco.com [38.88.197.205]
7 155 ms 154 ms 154 ms savvis.lax04.atlas.cogentco.com [154.54.10.190]

8 154 ms 154 ms 153 ms cr2-tengig-0-7-4-0.lay.savvis.net [204.70.198.9]

9 155 ms 154 ms 155 ms 206.28.101.26
10 155 ms 155 ms 154 ms das11-v3014.la1.savvis.net [64.70.11.86]
11 154 ms 155 ms 155 ms vcb-core1 [64.70.58.164]
12 154 ms 155 ms 154 ms www.investopedia.com [64.70.58.115]

Trace complete.



Tracing route to nj.com [216.146.46.10]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms fritz.box [192.168.178.1]
2 18 ms 19 ms 128 ms 210.246.31.254
3 20 ms 19 ms 19 ms gi0-2-0-3.ppnzwtc01.wlg.vf.net.nz [203.109.180.210]
4 19 ms 21 ms 21 ms gi0-2-0-3.ppnzwtc02.wlg.vf.net.nz [203.109.180.209]
5 153 ms 153 ms 153 ms 203-109-250-185.ihug.net [203.109.250.185]
6 153 ms 154 ms 153 ms te0-2-0-31.ccr21.lax04.atlas.cogentco.com [38.88.197.205]
7 153 ms 153 ms 153 ms 38.104.83.190
8 154 ms 154 ms 153 ms redirector1.dynect.net [216.146.46.10]

Trace complete.







19282 posts

Uber Geek
Inactive user


  #1312963 27-May-2015 17:29
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Changes were made outside of the VodafoneNZ network over the weekend and we need to figure out why this has impacted some sites



587 posts

Ultimate Geek


  #1313174 27-May-2015 22:44
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I don't know if your team did anything but both sites are now loading properly.







 
 
 
 


19282 posts

Uber Geek
Inactive user


  #1313245 28-May-2015 08:28
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Just an update: issue is narrowed down and Vodafone is working with 3rd party now to resolve the issue

19282 posts

Uber Geek
Inactive user


  #1313384 28-May-2015 11:56
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This issue should now be resolved

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