johnr:shk292: VF tried the same thing with me when I changed ISPs, took some very firm negotiating with the CSR to convince her that I was more likely to take legal action than pay for a service that I had cancelled
I guess 90% of customers just roll over and pay
It's not the matter of rolling over it's what in the terms!
Hmm, I suppose. But if I ask for service to be terminated, and it is, on a certain date, I don't expect to be billed for the next month's service. You can provide a service and charge me for it, or stop providing it and stop charging. But one without the other is unfair, regardless of the terms.