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514 posts

Ultimate Geek

Lifetime subscriber

#175247 22-Jun-2015 23:02
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I'm rocking the Vodafone Red Essentials plan on my iPhone 6 Plus, and am also sharing data with my iPad Air 2.
I own a Wi-Fi mobile hotspot, and from time to time I'd like to be able to use my data SIM in that, rather than my iPad.
When I signed up, I was advised I'd be able to use the new SIM Swap feature in the My Vodafone app to do this whenever I needed to.
While it's showing up on other Vodafone accounts in the house, SIM Swap is not showing up on mine.
Are there certain plans or configurations where this option isn't available from within the app, or is this a configuration issue Vodafone could fix for me?


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615 posts

Ultimate Geek

Vodafone NZ

  #1329633 23-Jun-2015 06:38
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Should be there - updated the app? Also rather sim swapping maybe use an adaptor for the ipad if you're noth tethering? Can only swap so many times a month, more in VF Faqs here -

Channel Manager, Help & Support @ Vodafone NZ

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