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157 posts

Master Geek


  # 104814 14-Jan-2008 19:33
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Yes, the phone rings when I ring my VFX number. I can also ring from the codless phone through the Telecom line if turn off the power to SPA.

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Uber Geek

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WorldxChange

  # 104820 14-Jan-2008 19:47
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please remove your MAC addess from the post,  Security Security Security Laughing




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

 
 
 
 


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WorldxChange

  # 104823 14-Jan-2008 20:07
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We have made another change to the config, for that device if you restart and see how you go now




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



157 posts

Master Geek


  # 104826 14-Jan-2008 20:16
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Thanks so much Phil, all my phones are ringing now

Cheers


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WorldxChange

  # 104829 14-Jan-2008 20:19
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Excellent, hopefully all should be good now let us know if you see any issues




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

294 posts

Ultimate Geek


  # 104862 14-Jan-2008 22:34
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Hi guys....

I believe there's a problem with the way the "newly edited" dial plans are setup, for the "Gateway 1" part...  Here are the screenshots first....

Using VFX:  http://home.graffiti.net/stephycy4:graffiti.net/N-temp2543.JPG  No problem calling out....  "All's normal".  Of particular, please note "Call 2 peer phone"....

Trying to use gateway 1, connecting to www.owtalk.com  :  http://home.graffiti.net/stephycy4:graffiti.net/N-temp2544.JPG

Using gateway 1, connecting to gizmoproject:  http://home.graffiti.net/stephycy4:graffiti.net/N-temp2545.JPG


"Symptoms" when trying to use gateway 1: 
Step 1:  Pick up phone, press "1#"
Step 2:  Busy tone on www.owtalk.com  ; on gizmoproject:   "sorry, your call cannot be connected as dialled.  please check your number and try again", by a an american accent..  :P
Step 3:  Take screenshots...  :)

Hmm, it seems that the "dial plan" is configured, in a way that doesn't provide for a "dial tone" first?  I'm guessing, what's happening is that it tries to dial "nothing"....  So of course no call can go out..... 

Thanks for the help, maverick, and Xnet team!  I'm pulling my hair out now!

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WorldxChange

  # 104882 15-Jan-2008 07:50
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On the VOIP Gateways the only time you get Dial Tone is when the Line is registered, when you do a 0# you get dial tone on the PSTN line as it supplies dial tone directly.

This does not happen on the other VOIP Gateways as you are not actually registered to them you are registered on the VFX line so hence the Dial tone if you are not reistered then once again no dial tone, so doing a 1# will send the call after a timeout period, We need to make one more change to the dial plan to allow for interdigit timeouts, when we do this if you dial 1# then the number it will send the Call after 3 seconds or press # at end of number and the acll will release straight away, Changes should be made by 10.00am today

Btw just tested this with a Gizmoproject account and worked fine, some of the messaging is not quite correct by the looks of it, they do not appear to pass ringing either a 180 or 183 so if you see a no ringing problem here the issue is theirs Wink




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

 
 
 
 




157 posts

Master Geek


  # 104897 15-Jan-2008 09:04
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maverick: We need to make one more change to the dial plan to allow for interdigit timeouts, when we do this if you dial 1# then the number it will send the Call after 3 seconds or press # at end of number and the acll will release straight away, Changes should be made by 10.00am today


I will settle in with WXC for my International & National (Auckland Excluded) voice calls, GREAT we can use our Gateway 0, and Gateway 1, I have some pre paid credits with other VOIP providers which I can make use of them without going back to the old fashioned way.

My last 2 International calls to AUS, the other party mentioned the volume is little low, my side was okay. Has any one complained about this? Is this something I can do on my SPA? I remember spotting a gain setting, not sure what this will do though.
Cheers


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WorldxChange

  # 104900 15-Jan-2008 09:13
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Under the Regional Tab, you will see input and output Gain, also your Phones should have a Voulme control as well, try adjusting those as well




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



157 posts

Master Geek


  # 105051 15-Jan-2008 20:36
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I've lost my dial tone through Gateway0, it was there yesterday and this afternoon. Nothing changed on the SPA.
I have restarted the SPA couple of times. I want this working, want to set everything and leave it, please advice
Cheers


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WorldxChange

  # 105053 15-Jan-2008 20:43
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If you power the unit off, do you get dial tone ?,

nothing should have changed on gw0 0# should put you on the PSTN, there was a change for gw1  only to allow  dialling via other gateways using 1#

I will confirm on my test units tomorrow




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



157 posts

Master Geek


  # 105054 15-Jan-2008 20:49
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When SPA Goes off-line I'm getting the dialtone but not 0#
Ta


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WorldxChange

  # 105114 16-Jan-2008 06:03
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Found it my apolagies on this the gateway changes we made to allow the secondary VOIP providers had also been added to the PSTN gateway by mistake, I have fixed your one now a restart will pick up the changes, the others will be done this morning. Again my apolagies and hopefully this time all should be good.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



157 posts

Master Geek


  # 105117 16-Jan-2008 06:53
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Yea... its all good now, Thanks Phil

294 posts

Ultimate Geek


  # 105306 17-Jan-2008 00:34
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Shash, can you verify, for yourself, can you still use your "Gateway 1", after your device has been provisioned with VFX (and hence locking out the settings for Line 1).....


I'm still going nowhere at all!  It's giving me a headache, and I still can't figure out WHY I can't get any calls through at all, through my gateway 1! 

What I've tried:

1.  Gizmoproject:  No "sorry, your call cannot be connected" now...  Pressing 1# and then the number I wish to call, just gives me a "not connected tone"...  "beep..beep..beep..beep..beep..........."

2.  Owtalk.com:  Same "not connected tone", but very quick after pressing 1#....  Maybe this provider does not accept "non registered connections" then, so I moved on and tried something else...

3.  Voxalot.com:  Now, this DOES cater for the SPA3102, the gateways, etc.  Seems "famous" for them too, as quite a few online "guides" and forums about the SPA3102 and gateways is about voxalot...  http://www.voxalot.com/action/static?task=display&itemOID=36

4.  2talk.co.nz:  Trying the local VOIP here...  Nope...  Very quickly, I get a "not connected" tone.....

5.  Playing around with my firewalls, different routers...  Same result....


Maverick, Xnet, I hate to be a bother...  But issit a sure thing that the dial plans are "A-OK"?  If at all possible, it'll be GREAT if for the VOIP gateway, the dial plan can include a "comma" (,) so that a dial tone can be "get" before dialing the rest of the numbers......

On a side note, it seems that my "xport" (My VFX) is locked....  :P


Thanks!!!!

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