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601 posts

Ultimate Geek


# 208109 27-Jan-2017 07:27
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Hi there

 

Tried two different browsers, Firefox and Chrome, to log into my already created account for my pre-paid phone number. However I keep getting "Your login for My Vodafone has been created successfully" after logging in, and I find no way to view my usage or balance.

 

Is this a known issue currently being resolved, or am I the first to bring it attention?

 

Regards

 

Stevie


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  # 1710410 27-Jan-2017 07:53
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I have had _so_ many problems making accounts with vodafone. Last one was because I dared to use a + in my email address. Before that they had some problems with something else I entered into a field.

 

Prior to that I couldn't get all the way thru setting up an account because I had never made a "phonecall" on the prepay sim I was trying to set up. Very hard to do when the sim needs to be the large size for a GPS unit and all your phones take small sizes, and the GPS actually came with a note from the seller not to use a small sim in an adapter since it will may ruin the sim socket.





Richard rich.ms



601 posts

Ultimate Geek


  # 1710420 27-Jan-2017 08:15
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richms:

 

I have had _so_ many problems making accounts with vodafone.

 

 

The account I am trying to log into was created on MyVodafone many many years back. I'm trying to log in and check my balance etc., which I use to be able to do.


 
 
 
 


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  # 1710422 27-Jan-2017 08:16
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You need to click on one of circles then you will see the option to view usage

Linux

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  # 1710425 27-Jan-2017 08:18
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If you can actually log then I suspect it's user error and nothing to do with browser or setup

You can also view up to 31 days usage in the My Vodafone App

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Ultimate Geek
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  # 1710470 27-Jan-2017 09:44
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The web interface, android app, and txting MYADDONS to 756 are all not working, app is stating now that there's technical difficulties. Was working for me last night (top up & added an add on after 11pm) but as of now, to me, the whole balence system seems down.

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Ultimate Geek

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Vodafone NZ

  # 1710517 27-Jan-2017 10:11
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Apologies, there are issues this morning. More as and when I have it.





Channel Manager, Help & Support @ Vodafone NZ


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  # 1710561 27-Jan-2017 11:03
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Hasn't been working for me since yesterday afternoon.





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  # 1710566 27-Jan-2017 11:14
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Should be back now, apologies for break





Channel Manager, Help & Support @ Vodafone NZ


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