Why would you persist with cable (especially with problems like this) when you have fibre available?
Chorus kept pushing the install date further and further back. It was going to take months for us to get service, opposed to getting this installed in a handful of days.
Plus, FibreX Max was a pleasure to use back in Island Bay at my old flat, and it continued to run like a charm for several weeks here. I was happy to have a cheaper, reliable gigabit offering that was installed in no-time flat.
These problems simply did not exist when this connection was installed. I thought that perhaps Vodafone had finally gotten their issues sorted with the DOCSIS 3.1/D-CMTS rollout completed. But apparently I was wrong.
I'd place your order for fibre right now then and restart the process. Is VDSL available in the interim?