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MaxineN
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  #2779040 15-Sep-2021 21:40
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Any plan should support it.




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  #2779041 15-Sep-2021 21:44
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They have a list on the VodafoneNZ site but this list is not static and will grow over time

freitasm
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  #2779042 15-Sep-2021 21:47
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All mobile plans support it when using a phone with proper firmware.

If you have a Sure Signal then you already have an Internet connection. Just connect the mobile to WiFi, enable the WiFi Calling switch and that's it.




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emhas
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  #2779044 15-Sep-2021 21:55
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Hi - if your parents have vodafone sure signal for coverage today, that means they are already a vodafone mobile customer with a calling plan. All you need is a wifi calling compatible handset (from approved list on vodafone website) and as long as they are not on an ancient plan that doesn't support Volte (which i doubt any consumer plan will be these days), the wifi calling service should work for them. They do not necessarily need a vodafone fixed internet or voip connection as such.
Hope it helps


Arkhitekton00
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  #2779061 15-Sep-2021 23:40
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Thank you imranhassan, freitasm, Linux, MaxineN, Oblivian for your follow up help.

 

I have remotely run my parents through an Andrioid update of their Galaxy A10 to Android 11. They have a stable wifi connection to the house so that is sorted.

 

Wifi calling toggle on/off button is still not there in the menu yet after the update, but it is possible Voadafone are still working on adding functionality for various handsets in the background, as their website says more news coming in October.

 

I was attempting to get my parents onto this sooner rather than later so they don't just mass panic when the Sure Signal system goes down later in the year. It takes them a while to get used to changes in some technology.

 

Will get them to follow up with Vodafone in person later in October re the WiFi calling button.

 

Thanks again for all help provided to date.


cokemaster
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  #2779062 15-Sep-2021 23:43
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@Morm - thanks for the pointer. It did seem to initially work whilst on mesh but has started becoming an issue again (not using private mac with this wifi). Will continue to troubleshoot.





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  #2779718 17-Sep-2021 08:02
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Arkhitekton00:

 

Wifi calling toggle on/off button is still not there in the menu yet after the update, but it is possible Voadafone are still working on adding functionality for various handsets in the background, as their website says more news coming in October.

 

 

I think its progressively been released wife's phone now has it after she got a carrier update, my doesn't





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kiwifidget
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  #2779724 17-Sep-2021 08:31
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According to the great philosopher, "a little internet is a dangerous thing".

 

I've seen mentions of special codes for enabling VoLTE and VoWiFi, well not so much enabling as disabling the carrier check.

 

Would this be enough to get my Xaiomi phone off the SureSignal?

 

I'm a little reluctant to try in case my phone explodes.





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hairy1
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  #2779742 17-Sep-2021 09:30
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nztim:

 

Arkhitekton00:

 

Wifi calling toggle on/off button is still not there in the menu yet after the update, but it is possible Voadafone are still working on adding functionality for various handsets in the background, as their website says more news coming in October.

 

 

I think its progressively been released wife's phone now has it after she got a carrier update, my doesn't

 

 

What's your wife's phone model?





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kiwifidget
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  #2780151 18-Sep-2021 11:49
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Just noticed this message on my phone, purportedly from VF.

 

Important Update: The Sure Signal service will close down from 10 December, and a newer technology called Wifi Calling will soon be available. As you've used Sure Signal recently, this change may affect you. Some older phones will not be compatible with Wifi Calling, so we'll be in touch closer to the time to either let you know how to get set up or what you need to do to be able to use Wifi Calling. For more information, visit vodafone.co.nz/3g-sure-signal

 

This is the first time VF have contacted me directly about the demise of Sure Signal.

 

 





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cokemaster
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  #2780220 18-Sep-2021 13:12
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I also got the exact message. I suspect they’re sending to any VFNZ mobile that has recently attached to a suresignal.




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wratterus
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  #2781698 21-Sep-2021 14:33
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Was at a client's place today, VDSL, suresignal, Galaxy S9. They had the txt about the suresignal being discontinued on the 10th of December, but I wasn't able to find any WiFi calling options at all on the phone. Would have thought a S9 would be sweet - it seemed to be a standard NZ variant of the S9. Any thoughts on that? Possibly a software update will be pushed out in the future?


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  #2781707 21-Sep-2021 14:46
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wratterus:

 

Was at a client's place today, VDSL, suresignal, Galaxy S9. They had the txt about the suresignal being discontinued on the 10th of December, but I wasn't able to find any WiFi calling options at all on the phone. Would have thought a S9 would be sweet - it seemed to be a standard NZ variant of the S9. Any thoughts on that? Possibly a software update will be pushed out in the future?

 



@wratterus Is the S9 on the approved list on the VodafoneNZ site?

 

Edit: No it is not 

 

2degrees supports the S9 & S9+


Oblivian
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  #2781713 21-Sep-2021 14:59
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wratterus:

 

Was at a client's place today, VDSL, suresignal, Galaxy S9. They had the txt about the suresignal being discontinued on the 10th of December, but I wasn't able to find any WiFi calling options at all on the phone. Would have thought a S9 would be sweet - it seemed to be a standard NZ variant of the S9. Any thoughts on that? Possibly a software update will be pushed out in the future?

 

 

https://www.vodafone.co.nz/our-networks/wifi-calling/ 

 

In September, Samsung S21 5G, S21+ 5G and S21 Ultra 5G will be enabled for Wifi Calling.​

 

In October, we will release further details on Wifi Calling devices, including which devices are planned to support Wifi Calling over the coming months. 


wratterus
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  #2781741 21-Sep-2021 15:41
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Ah thanks guys I should have read further on that page. 


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