Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




194 posts

Master Geek


#41443 16-Sep-2009 13:18
Send private message

Hi,

I believe VoiceMail is part of the basic feature set of VFX, right?
So I called the Voice Portal and recorded my name.
But in MyVfx I can't see any way to activate voice mail for that to answer after a number of rings and for voice messages to be forwarded to an e-mail address.

All I can see under Messaging>VoicePortal is:
Use Personalized Name for Auto Attendant and Voice Messaging
Recorded from Voice Portal
Auto-login to Voice Portal when calling from my phone

I've also tried enabling VoiceMail from the VFX Manager. Now I can see the options under "Messaging" but when they just don't get saved. After hitting 'Refresh' all tick boxes and text fields get cleared. Options under Forwarding and Control work fine though.
I've disabled any Call Forwarding option, that would interfere with VoiceMail.

Thanks,
Emanuel

Create new topic
3267 posts

Uber Geek

Trusted

  #256144 16-Sep-2009 15:11
Send private message

www.myvfx.co.nz -> Messaging -> Greetings -> at bottom number of rings before greeting. Also Messaging - Voice Portal -> turn on voice messaging. Perhaps the number of rings before greeting is set to none?




You can never have enough Volvos!


3573 posts

Uber Geek

Trusted
Lifetime subscriber

  #256145 16-Sep-2009 15:12
Send private message

After you've clicked on Messaging on the left-hand side of the screen, click on Voice Management instead of Voice Portal and all will be revealed...

Edit: Niel means http://myvfx.xport.co.nz Wink

 
 
 
 




194 posts

Master Geek


  #256152 16-Sep-2009 15:21
Send private message

Niel: www.myvfx.co.nz -> Messaging -> Greetings -> at bottom number of rings before greeting. Also Messaging - Voice Portal -> turn on voice messaging. Perhaps the number of rings before greeting is set to none?


Hi Niel,

I can't see Greetings under Messaging Embarassed







194 posts

Master Geek


  #256153 16-Sep-2009 15:22
Send private message

Dratsab: After you've clicked on Messaging on the left-hand side of the screen, click on Voice Management instead of Voice Portal and all will be revealed...

Edit: Niel means http://myvfx.xport.co.nz Wink


Unfortunately I can't see Voice Management either.
Have you guys got an URL I can try?

Emanuel

3594 posts

Uber Geek

Trusted
WorldxChange

  #256156 16-Sep-2009 15:26
Send private message

You do not have VoiceMail activated as a service, when you sign up we ask if you would like VM, it is part of the service but only activated if you ask for it,

Phone in to support and get it turned on and all will be revealed




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

3573 posts

Uber Geek

Trusted
Lifetime subscriber

  #256160 16-Sep-2009 15:32
Send private message

Cheers maverick - ringing the support line was going to be my next suggestion...



194 posts

Master Geek


  #256166 16-Sep-2009 15:39
Send private message

Cool, I'll do it.
I subscribed online, then they called me and I must have said I didn't want VoiceMail, can't remember.

I'll take the chance to update my contact details, there's no way for me to correct the spelling ;-)

 
 
 
 


3594 posts

Uber Geek

Trusted
WorldxChange

  #256172 16-Sep-2009 15:43
Send private message

Send us the details and we will correct the details, happens all the time I'm afraid with Names etc , but no biggee to get it changed




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

24 posts

Geek


  #256295 16-Sep-2009 21:55
Send private message

At on time, voice mail was considered an option that was automatically turned on.

With some people using hardware answering machines, I think they simply decided to have it now so you have to get it turned on. No problem to get it done - but not sure all the online descriptions have caught up with that policy change...

Nick

3594 posts

Uber Geek

Trusted
WorldxChange

  #256356 17-Sep-2009 07:03
Send private message

I checked this morning and Voicemail was setup for you at 17:50 last night, so all should be good.

If the spelling is not correct post it here and I can fix that for you pretty quickly




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



194 posts

Master Geek


  #257314 21-Sep-2009 10:57
Send private message

Thanks, voicemail is working now!

The spelling error is about our address. I'm slightly concerned because somewhere they say that's the information that appears on the screen of emergy services.
What happens when you move?

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

OPPO Find X2 Lite brings flagship features to mid-range 5G smartphone
Posted 29-May-2020 12:52


Sony introduces the digital camera ZV-1 for content creators
Posted 27-May-2020 12:47


Samsung Announces 2020 QLED TV Range
Posted 20-May-2020 16:29


D-Link A/NZ launches AI-Powered body temperature measuring system
Posted 20-May-2020 16:22


NortonLifeLock Online Banking Protection now available for New Zealand banks
Posted 20-May-2020 16:14


SD Express delivers new gigabyte speeds for SD memory cards
Posted 20-May-2020 15:00


D-Link A/NZ launches Nuclias cloud managed network solution hosted in Australia
Posted 11-May-2020 17:53


Logitech introduces new video streaming solution for home studios
Posted 11-May-2020 17:48


Next generation Volvo cars to be powered by Luminar LiDAR technology
Posted 7-May-2020 13:56


D-Link A/NZ launches Wi-Fi Certified EasyMesh system
Posted 7-May-2020 13:51


Spark teams up with Microsoft to bring Xbox All Access to New Zealand
Posted 7-May-2020 13:01


Microsoft plans to establish its first datacenter region in New Zealand
Posted 6-May-2020 11:35


Genesis School-gen has joined forces with Mind Lab Kids
Posted 1-May-2020 12:53


Malwarebytes expands into privacy with fast, frictionless VPN
Posted 30-Apr-2020 16:06


Kordia to donate TV airtime on Channel 200 to community groups
Posted 30-Apr-2020 16:00



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.