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197 posts

Master Geek

# 66933 25-Aug-2010 18:29
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I just recently acquired an iPad 3G, I have managed to add some value onto the 3G MicroSIM that came with my iPad.

However, when I tried to browse to on my iPad via 3G (WiFi was turned off), I received an iPad authentication error and cannot see my account balance/usage.

Is there something wrong with the website, or a problem at my end?

On a separate note, i there any other way to check/manage my iPad MicroSIM account other than browsing it via 3G on the iPad?  i.e. Can I create an account on and manage it from there like other Mobile Broadband plans?

Thanks in advance.

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19282 posts

Uber Geek
Inactive user

  # 373448 27-Aug-2010 09:33
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As I understand this site will only work when accessing it over the Vodafone mobile packet swtiched network.

Just getting this checked now


19282 posts

Uber Geek
Inactive user

  # 373495 27-Aug-2010 10:51
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Airplane Mode? on, wait 15 seconds, turn ?Airplane Mode? off then try to hit the URL again. (not my words I am the messenger)



197 posts

Master Geek

  # 373498 27-Aug-2010 10:59
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Hi John:

Yes I was trying to access it via the Vodafone Mobile Packet Switched network.

And I checked the airplane mode is not on - I turned it on and off but does not work.

19282 posts

Uber Geek
Inactive user

  # 373519 27-Aug-2010 11:55
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PM me your ipad MSISDN or SIM#


197 posts

Master Geek

  # 373529 27-Aug-2010 12:42
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Thanks in advance for your help.

The iPad is with the Mrs today. I'll check again tonite and if the problem still exists then I'll PM you the details.


1 post

Wannabe Geek

  # 379585 14-Sep-2010 10:53
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not sure if you resolved this problem, I was looking at this site because I had the exact same trouble.
Vodafone site said 'problem verifying your ipad'

This was resolved by doing a rebot of the ipad - press home and power button at the same time until screen goes blank and the Apple logo reappears - the go to the vodafone site

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