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85 posts

Master Geek
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Topic # 69019 1-Oct-2010 19:46
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Karori here - Turned TV on tonight and no picture. Error message from T-box about network connection or lack of. T-Box modem online light is off - reset of modem no worky. Anyone else with similar issues?

My Internet cable modem is fine as I'm sending this thorugh it

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2688 posts

Uber Geek
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  Reply # 386906 1-Oct-2010 20:14
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Have you tried power cycling the modem. Waiting until all lights are lit, then powercycle t-box?





Check out my LPFM Radio Station at www.thecheese.co.nz cool




85 posts

Master Geek
+1 received by user: 8


  Reply # 386908 1-Oct-2010 20:22
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Yes multiple times.

 
 
 
 


2688 posts

Uber Geek
+1 received by user: 225

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  Reply # 386910 1-Oct-2010 20:24
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So all lights are lit on modem?
Does the t-box show correct time and date on banner?




Check out my LPFM Radio Station at www.thecheese.co.nz cool


2688 posts

Uber Geek
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  Reply # 386921 1-Oct-2010 20:49
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Hi Davos,

I understand Ralph has called you from Customer Help and this will be chased up further.

Cheers.




Check out my LPFM Radio Station at www.thecheese.co.nz cool




85 posts

Master Geek
+1 received by user: 8


  Reply # 386927 1-Oct-2010 21:00
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Yes thanks, may be related to my signal levels.

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