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70 posts

Master Geek

#113230 10-Jan-2013 11:54
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I went on holidays and turned off the power supply to my SPA3000. Upon my return and returning power to the unit, I am now seeing the SOS repeating LED blinking pattern (3 shorts flashes, followed by two longer flashes, followed by 3 short flashes)... which indicates firmware corruption. Repowering, leaving off for extended period doesn't help. I've also attempted using the restore utility (rec3k-02-00-11-GWa.exe), but it comes back with the error message along the lines of "can't find the SPA with that serial number". The Link/Activity LED lights up and periodically flashes, but I can't ping the unit or browse to the IP address that the unit previously had. The phone connected to the unit has no dial tone and attempting to use "****" doesn't do anything.

Before chucking the unit, I'm wondering if anyone has any other suggestions in bringing it back to life.

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5690 posts

Uber Geek

  #742739 10-Jan-2013 12:16
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Try another power supply. The Linksys devices of this age have developed a habit of the power supply dying, with some pretty strange results.

70 posts

Master Geek

  #742781 10-Jan-2013 13:12
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Thanks for the suggestion. Did try by replacing with a different 5V 2A power supply, but no luck.


5690 posts

Uber Geek

  #742785 10-Jan-2013 13:14
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Do they have a reset button?

70 posts

Master Geek

  #742794 10-Jan-2013 13:30
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SPA3000's don't have a reset button. Closing thing is to do the dialling of "****" to commence a factory reset, but that doesn't work.

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Uber Geek

Biddle Corp
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  #742813 10-Jan-2013 13:55
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There is a link to the firmware recovery app on this page on Whirlpool

I've only ever had 2 SPA's die out of several hundred that I've deployed. One lost all LED's and the other was a 2102 that basically flashed it's LED's to say it was dead and nothing would bring it back to life.

70 posts

Master Geek

  #742818 10-Jan-2013 14:02
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sbiddle: There is a link to the firmware recovery app on this page on Whirlpool

Yes, that's the program I referred to in my original post (rec3k-02-00-11-GWa). It comes back with "cannot find specified device".

70 posts

Master Geek

  #743167 11-Jan-2013 10:07
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Thanks for the replies. Various attempts at reviving this unit have failed, so out it goes...

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