Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


112 posts

Master Geek

#153922 13-Oct-2014 04:52
Send private message

My 2Talk VOIP is up and working well over Vodafone's fibre service - except for one problem when I use my preferred phone handset(s). I can't send tones to voicemail systems.

In testing with an old (1980's) phone plugged into the Cisco ATA122, everything works perfectly on a number of NZ corporate voicemail systems. All good.

But when I plug in my Philips 321 base-station & wireless satellites, I can dial calls, but I get zero recognition of numeric tones by any voicemail systems. Everything else works OK (eg: dialing the actual phone number) - just no tone recognition by any answering voicemail system.

Note that these Philips handsets & base station were in daily use before the transition to VOIP - so the tones on them have been 'working' for years. Now, however, they don't over the VOIP.

Maybe they don't make it beyond the SPA122 ? But then why do the tones from the 1980's phone succeed when I plug it in with no change to any settings ?

I'm finding this a hard issue to Google - so I'd be very grateful for any pointers.

It's also not a problem that works well with a phone helpline - for obvious reasons ;-)


I'm guessing there will be settings in the ATA122 (now running the standard 2Talk config file) which may be worth playing with ?


Note - I'm running v1-3-5 firmware in the SPA122 (as I think this was a bigger/known problem when this device came out).

Create new topic
28829 posts

Uber Geek

Biddle Corp
Lifetime subscriber

  #1152500 13-Oct-2014 07:31
Send private message

The Philips phone probably isn't sending DTMF tones with a duration sufficient for the SPA to decode. You can try changing the DTMF detection to normal which may improve things. If it doesn't you're basically out of options unless you want to move from RFC2833 to inband for DTMF which in itself could introduce other options.


112 posts

Master Geek

  #1152931 13-Oct-2014 15:20
Send private message

Brilliant !

Worked a treat.

Nice to be able to keep using the 4 old wireless handsets - even if their life as Skype phones is past.



112 posts

Master Geek

  #1152932 13-Oct-2014 15:21
Send private message

Sorry - should have explicitly said Thank You sbiddle - and noted that the change to 'Normal' did the trick.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Intel introduces 10th Gen Intel Core H-series for mobile devices
Posted 2-Apr-2020 21:09

COVID-19: new charitable initiative to fund remote monitoring for at-risk patients
Posted 2-Apr-2020 11:07

Huawei introduces the P40 Series of Android-based smartphones
Posted 31-Mar-2020 17:03

Samsung Galaxy Z Flip now available for pre-order in New Zealand
Posted 31-Mar-2020 16:39

New online learning platform for kids stuck at home during COVID-19 lockdown
Posted 26-Mar-2020 21:35

New 5G Nokia smartphone unveiled as portfolio expands
Posted 26-Mar-2020 17:11

D-Link ANZ launches wireless AC1200 4G LTE router
Posted 26-Mar-2020 16:32

Ring introduces two new video doorbells and new pre-roll technology
Posted 17-Mar-2020 16:59

OPPO uncovers flagship Find X2 Pro smartphone
Posted 17-Mar-2020 16:54

D-Link COVR-2202 mesh Wi-Fi system now protected by McAfee
Posted 17-Mar-2020 16:00

Spark Sport opens its platform up to all New Zealanders at no charge
Posted 17-Mar-2020 10:04

Spark launches 5G Starter Fund
Posted 8-Mar-2020 19:19

TRENDnet launches high-performance WiFi Mesh Router System
Posted 5-Mar-2020 08:48

Sony boosts full-frame lens line-up with introduction of FE 20mm F1.8 G large-aperture ultra-wide-angle prime Lens
Posted 5-Mar-2020 08:44

Vector and Spark teamed up on smart metering initiative
Posted 5-Mar-2020 08:42

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.