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507 posts

Ultimate Geek


# 160523 9-Jan-2015 18:20
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Hi, 
I've got an SPA303 3 line IP phone (Cisco) connected to 2Talk. I was wondering how to get the ability to preserve the original caller's ID (if available) on a diverted call from my cellphone's number to my 2Talk number. It used to work on my old SPA942 a couple of years ago but now I can't seem to get it going. I see no mention of Bellcore or anything like it in the configuration (Admin mode with advanced configuration) - via web anyway. 

Is it still possible to do this? Like I said I used to have it working, and I remember a decade ago it used to also work on my cellphone when I had a landline forwarded to it ( the CID would come up (original number) > (diverting number) )

Thanks in advance....

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4320 posts

Uber Geek


  # 1211357 9-Jan-2015 19:03
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How are you doing the diversion? With a standard call forward? *72



507 posts

Ultimate Geek


  # 1211359 9-Jan-2015 19:08
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Hi,
The diversion is from a Spark mobile number to a 2Talk VOIP number

Thanks

 
 
 
 


4320 posts

Uber Geek


  # 1211384 9-Jan-2015 20:02
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If you set your Spark mobile to call forward then the A-party caller ID will be retained when calls are sent through to 2Talk.

Not sure I understand the question...



507 posts

Ultimate Geek


  # 1211385 9-Jan-2015 20:09
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chevrolux: If you set your Spark mobile to call forward then the A-party caller ID will be retained when calls are sent through to 2Talk.

Not sure I understand the question...


Yes, that is what I thought and how it has been in the past. However for some reason, since I started using my IP phone again after a long period of no use, the caller ID is always my cellphone number only, not the originating caller's number...

4320 posts

Uber Geek


  # 1211388 9-Jan-2015 20:28
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snnet:
chevrolux: If you set your Spark mobile to call forward then the A-party caller ID will be retained when calls are sent through to 2Talk.

Not sure I understand the question...


Yes, that is what I thought and how it has been in the past. However for some reason, since I started using my IP phone again after a long period of no use, the caller ID is always my cellphone number only, not the originating caller's number...


That means that Spark (or more likely your mobile handset) aren't doing the call forward properly. No settings in 2Talk (or your SPA) can change this.



507 posts

Ultimate Geek


  # 1211390 9-Jan-2015 20:35
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Okay, well seeing as the diversion was done by Spark I'd guess it's more likely Spark and not my cellphone?

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