Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

482 posts

Ultimate Geek
+1 received by user: 7

Topic # 38609 2-Aug-2009 08:08 Send private message

I was wondering if someone can help me out with an annoying problem I have had with my AG310. I bought it originally so that I could have my internet connection and voip service all in one box instead of a separate ATA. I have followed the instructions on 2talks website for the Linksys SPA-2102 setup and even gone to the extent of adding an extra 0s on the sip ports as it says in the troubleshooting part of the instructions. What is happening is, at some time during the day (and this seems to happen at random) the ATA seems to disconnect from 2talk and not reconnect and I have to unplug the power from it and reconnect it and then it will after the modem connects to the internet reconnect up to 2talk again but the next day it will have disconnected again. I have got my old PAP2T working on 2talk at the moment and that doesnt miss a beat at all. So basically my question is has anybody else had this problem with the AG310 on 2talk and is there something in the settings not mentioned on the SPA-2102 setup instructions that needs to be changed to stop this from happening?

Create new topic
7396 posts

Uber Geek
+1 received by user: 658


  Reply # 241362 2-Aug-2009 08:11 Send private message

I had the same problem with a Linksys PAP2T on 2Talk. This was the suggested fix which worked. The setup for you should be similar

PAP2T Keep alive info

It is more than likely a problem with your router and its firewall.

You can try setting NAT Keep Alive: YES and see if that makes any difference.

You can also try shortening the Register Expires: setting. Instead of the default 3600 (seconds) try 60 seconds



24898 posts

Uber Geek
+1 received by user: 4810

Biddle Corp

  Reply # 241366 2-Aug-2009 08:29 Send private message

Is your internet dropping out as well?



482 posts

Ultimate Geek
+1 received by user: 7

  Reply # 241368 2-Aug-2009 08:42 Send private message

No its just the phone side that drops out

482 posts

Ultimate Geek
+1 received by user: 7

  Reply # 241373 2-Aug-2009 08:58 Send private message

Thanks for that reply old3eyes I will give that a try. Just looked on the 2talk website and there is no mention of the NAT keep alive in their setup instructions and just looked on the AG310 and by default it is set to no. Will post back in a few days to let you know how I got on.

51 posts

Master Geek

  Reply # 242081 3-Aug-2009 23:08 Send private message

Ive been running a AG310 for a while with no problems. Are you also running a softphone without 2Talk one number active? this is the only way I can get my Ag310 to drop the connection,
you could also try :
* Change the following NAT Support Parameters (optional):
o STUN Enable: yes
o STUN Test Enable: yes
o STUN Server:

(The STUN settings should be optional. Your SPA2102 should work fine without STUN enabled, so you can enable/disable these settings if you are having issues registering.)


482 posts

Ultimate Geek
+1 received by user: 7

  Reply # 242117 4-Aug-2009 05:55 Send private message

Yes I have tried turning the STUN off and on. I am running the AG310 Jimbo with the SPA2102 settings. I have just gone down another path with this. Since the PAP2T didn't disconnect I have setup the ATA of the AG310 and just before I disconnected the PAP2T and clicked on save all changes I went through all the settings of the PAP2T and checked the AG310 against them and there were about 4 or 5 in the AG310 that either said yes or no when the PAP2T said the opposite. So I changed these to the same as the PAP2T and so far no problems but will wait until the weekend before I break out the champagne. Incidentally the NAT keep alive setting on my PAP2T was set to no. So if what I have done this time ends up not working then I will set the keep alive setting to yes

482 posts

Ultimate Geek
+1 received by user: 7

  Reply # 244108 8-Aug-2009 07:32 Send private message

Well it looks like the problem has been solved. It has been going all week without a single connection drop. So thankyou everyone for all your suggestions.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Edifier R1700BT speakers review: Luxury Bluetooth sounds
Posted 28-May-2017 13:06

National AI group launching next month
Posted 25-May-2017 09:54

New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51

New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34

Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30

Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54

NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04

Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51

2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47

2degrees growth story continues
Posted 17-May-2017 15:25

Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41

HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39

Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14

After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12

Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.