Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
6019 posts

Uber Geek
+1 received by user: 153

Trusted

  Reply # 528845 4-Oct-2011 09:26
Send private message

Hi, my 2c, the DSL side of your connection is I would suggest 99% not the issue, my guess is the level of traffic capacity TCL are providing to your area of the Telecom Wholesale network, suggest you badger TCL about that, good luck or change ISP, Telecom retail sounds good.

Cyril



185 posts

Master Geek
+1 received by user: 6


  Reply # 529762 5-Oct-2011 19:48
Send private message

From what i've read on a few websites today isn't low Attenuation supposed to be a good thing on a broadband connection? Telstra Clear have told me: "Something else that is puzzling on your connection is the fact that you have a very low attenuation which may lead to communication problems which then translate to slow speeds on occasion."

 
 
 
 


4228 posts

Uber Geek
+1 received by user: 1116


  Reply # 529774 5-Oct-2011 20:23
Send private message

You have a very low attenuation - generally this is a very good thing, although some modems have problems connecting at very low levels such as yours. Usually making sure you have the latest firmware for your modem resovles any issue like that.

BDFL - Memuneh
58086 posts

Uber Geek
+1 received by user: 9630

Administrator
Trusted
Geekzone
Subscriber

  Reply # 530137 6-Oct-2011 14:48
Send private message

Yes, if your problem is not on TelstraClear, then it is off topic.




35 posts

Geek
Inactive user


  Reply # 530139 6-Oct-2011 14:49
Send private message

there it go's again! the google ads on this site are not displaying. well the bottom one is. And this is using my vodafone connection. When using my snap internet connection I have not come across any of these problems.

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 530145 6-Oct-2011 15:01
Send private message

Hi all,

The topic of some sites being slow to load is covered in another thread. As we've noted there:

Customers may be experiencing intermittent issues with slow loading for some overseas websites. This is an issue with the websites concerned and their traffic routing preferences. It occurs outside both our network and we have no control over the routing. The issue is intermittent and appears to also impact customers of other New Zealand internet service providers.

Although the cause of the problem is outside our network, on behalf of our customers we’ve asked our international traffic providers to raise this with the website companies concerned. As long as this issue exists, we will continue to point out to those websites the impact on our customers and the less-than-satisfactory experience they will be having when visiting the websites.

As Mauricio's requested, please move discussion of the website topic to that thread: http://www.geekzone.co.nz/forums.asp?forumid=44&topicid=90946&page_no=4

Gary

BDFL - Memuneh
58086 posts

Uber Geek
+1 received by user: 9630

Administrator
Trusted
Geekzone
Subscriber

  Reply # 530146 6-Oct-2011 15:03
Send private message

Hi Gary

I think you will find this topic is about a connection problem in a specific region (Wairarapa/Masterton), not the general routing discussion.





BDFL - Memuneh
58086 posts

Uber Geek
+1 received by user: 9630

Administrator
Trusted
Geekzone
Subscriber

  Reply # 530269 6-Oct-2011 17:02
Send private message

I suggest you change provider.

I am not one to usually give this advice, and I am a (happy) TelstraClear cable user. But in this case you might get better service on another ISP.

I will leave at that.




566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 530276 6-Oct-2011 17:10
Send private message

Tritex,

If you PM your customer number I'll ask one of the technical team to have another look at this.

Gary

60 posts

Master Geek


  Reply # 530779 8-Oct-2011 08:19
Send private message

I think it has something to do with being on UBA, maybe you were on UBS before you switched. I remember reading another thread a while ago where finally the guy got his provider to switch him back to UBS and he started getting the speeds his modem was actually syncing with :S

24991 posts

Uber Geek
+1 received by user: 4880

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 530786 8-Oct-2011 08:43
Send private message

dets00b: I think it has something to do with being on UBA, maybe you were on UBS before you switched. I remember reading another thread a while ago where finally the guy got his provider to switch him back to UBS and he started getting the speeds his modem was actually syncing with :S


Are you sure you're not getting this story around thee wrong way?

UBA, and the newer EUBA plans offer significant advantages over old UBS plans. I'm not sure if TCL would even have people on UBS still.

Anybody who wants the best performance from their ISP should be looking for an ISP offering EUBA, as this also (at present) has no end user dimensioning.



60 posts

Master Geek


  Reply # 530788 8-Oct-2011 08:50
Send private message

sbiddle:
dets00b: I think it has something to do with being on UBA, maybe you were on UBS before you switched. I remember reading another thread a while ago where finally the guy got his provider to switch him back to UBS and he started getting the speeds his modem was actually syncing with :S


Are you sure you're not getting this story around thee wrong way?

UBA, and the newer EUBA plans offer significant advantages over old UBS plans. I'm not sure if TCL would even have people on UBS still.

Anybody who wants the best performance from their ISP should be looking for an ISP offering EUBA, as this also (at present) has no end user dimensioning.




Yes sorry i just found the thread i was referring to, the guy had some weird bandwidth issue that was resolved when he was changed to BUBA, so my previous statement is nonsense

60 posts

Master Geek


  Reply # 530830 8-Oct-2011 11:01
Send private message

tritex: From what i've read on a few websites today isn't low Attenuation supposed to be a good thing on a broadband connection? Telstra Clear have told me: "Something else that is puzzling on your connection is the fact that you have a very low attenuation which may lead to communication problems which then translate to slow speeds on occasion."


Maybe try increase your attenuation to see what happens, you could connect an extension cable between your modem and jackpoint but this may make your dsl sync unstable. I'm not sure if this will help though, just a thought in reponse to the claim they made.

Another thought, if your speeds are intermittent, and your actual sync is good but speeds don't reflect this. Maybe your line is suffering from intermittent noise burst. Noise Margin15.1 dB15.9 dB, Normally adsl requires about 6db of noise margin before losing dsl sync. If your line had a short burst at a particular frequency normally your modem stops using that channel to transmit bits so you get a lower sync.

60 posts

Master Geek


  Reply # 530921 8-Oct-2011 16:03
Send private message

I think what happens is that after dsl synchronisation occurs your modem negotiates which channels are available to use for data transmission based on SNR margins in each channel.  If at some point a channels SNR margin is less than 6db for adsl1 and 3db for adsl2 it then cannot use that channel to send any bits so it will then use any available channels to transmit the data.

If this happened it would result in lower bandwidth when you test the connection speed. Not sure if this is happening for your connection but its possible.  I suppose a faulty filter could cause a similar problem or a faulty modem but if this has all been ruled out then its in the ISP's court.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Red Hat unveils production-ready open source hyperconverged infrastructure
Posted 23-Jun-2017 22:10


Whatever ailed Vodafone broadband … seems to be fixed
Posted 23-Jun-2017 14:10


VMware NSX Meets Stringent Government Security Standards with Common Criteria Certification
Posted 22-Jun-2017 19:05


Brother launches next-generation colour laser printers and all-in- ones for business
Posted 22-Jun-2017 18:56


Intel and IOC announce partnership
Posted 22-Jun-2017 18:50


Samsung Galaxy Tab S3: Best Android tablet
Posted 21-Jun-2017 12:05


Wellington-based company helping secure Microsoft browsers
Posted 20-Jun-2017 20:51


Endace delivers high performance with new 1/10/40 Gbps packet capture card
Posted 20-Jun-2017 20:50


You can now integrate SMX security into Microsoft Office 365, Google and other cloud email platforms
Posted 20-Jun-2017 20:47


Ravensdown launches new decision-making tool HawkEye
Posted 19-Jun-2017 15:38


Spark planning to take on direct management of all consumer stores
Posted 19-Jun-2017 10:03


Qrious acquires Ubiquity
Posted 14-Jun-2017 12:21


Spark New Zealand prepares for 5G with Nokia
Posted 14-Jun-2017 12:16


The future-proof 10.5-inch iPad Pro
Posted 13-Jun-2017 18:16


Mandatory data breach reporting in Australia
Posted 13-Jun-2017 11:30



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.