Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 
1599 posts

Uber Geek
Inactive user


  Reply # 564263 4-Jan-2012 11:15
Send private message

freitasm: Yep. They hold the card, even if you have your hand extended to get it back.

What's this about? Will they hold the card if the terminal sends out a blinking message "HOLD CARD CALL POLICE"?


No conspiracy here. If you think about it what can often happen is the stripe is worn out and they have the "swiper" on their side. If they hand the card back straightway and they get a "read error", then they have to go through the hassle of getting it back and swiping again.

24991 posts

Uber Geek
+1 received by user: 4880

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 564271 4-Jan-2012 11:26
Send private message

richms: Thats why I hate the old terminals where you have to hand over the card. I always try to get the card back before doing the pin entry but some cashiers are real funny about it.



My understanding was that the requirement for card readers was going to be mandatory as part of the EMV 5.1 cutoff in June, however this has changed and last I heard it won't now be mandatory until 2014 when every EMV 5.2 terminal gets pulled and must support EMV6.0


    

 
 
 
 


19633 posts

Uber Geek
+1 received by user: 3474

Trusted
Subscriber

  Reply # 564510 4-Jan-2012 22:51
Send private message

codyc1515:
No conspiracy here. If you think about it what can often happen is the stripe is worn out and they have the "swiper" on their side. If they hand the card back straightway and they get a "read error", then they have to go through the hassle of getting it back and swiping again.


not really, they cant enter the amount in till the card has swiped. Its normally places with nasty non integrated POS systems with the terminals still on slow-as dialup that dont have a pinpad with the swiper in it. so there is plenty of time for them to reswipe and reswipe if their worn out piece of junk wont read.




Richard rich.ms

1165 posts

Uber Geek
+1 received by user: 195


  Reply # 573677 26-Jan-2012 15:51
Send private message

sbiddle:
I accidently left my credit card at the drive thru at Burger King a few years ago (if you consider that an "accident" - they clearly never gave it back and I didn't realise at the time, and went back an hour or so later and picked up the card. Within days I had a number of fradulent transactions occur on the card, which ANZ reversed for me. Whether they took any action with Burger King I don't know, but it did seem rather coincidental.


That is one of the big problems with the old terminals - I'm a salary slave at BK and the biggest problem is that the terminals we use require the person to hand over their card which more often than not results in the card being left given that one can't give back the card till the transaction has been 'accepted' by the terminal. The ideal situation to fix this would be to have the customer put the card in/swipe it themselves so that they get the card back straight away.




Laptop: MacBook (Intel Core m7 1.3Ghz, 8GB RAM, 512GB SSD)

 

Desktop: iMac 5K (i7 4.0GHz, 16GB RAM, 512GB SSD)

 

Smartphone: iPhone 6s Plus 128GB

 


BDFL - Memuneh
58086 posts

Uber Geek
+1 received by user: 9630

Administrator
Trusted
Geekzone
Subscriber

  Reply # 573680 26-Jan-2012 15:58
Send private message

kawaii: The ideal situation to fix this would be to have the customer put the card in/swipe it themselves so that they get the card back straight away.


That's the McDonald's way. Just get BK to update theirs.
 




1026 posts

Uber Geek
+1 received by user: 12


  Reply # 573729 26-Jan-2012 17:15
Send private message

kawaii: one can't give back the card till the transaction has been 'accepted' by the terminal.
Is that a BK policy to ensure that declined transactions don't go unnoticed, or some other reason? As Mauricio wondered, why can't the card be handed back as soon as it is swiped?

19633 posts

Uber Geek
+1 received by user: 3474

Trusted
Subscriber

  Reply # 573757 26-Jan-2012 18:10
Send private message

I dont do the pin till I get the card back.

If their POS doesnt catch declined transactions then its a massive #fail IMO




Richard rich.ms

24991 posts

Uber Geek
+1 received by user: 4880

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 573781 26-Jan-2012 19:04
Send private message

My understanding from ~2 years ago was that one of the requirements for the June 2011 terminal cutoff (due to the new EMV requirements) was that every terminal also had to have a pinpad capable of allowing the customer to swipe/insert their own card.

It seems that along the way this requirement was dropped, and this will no apparently longer be required until the EMV6.0 cutover in 2014.


1 | 2 | 3 | 4 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Red Hat unveils production-ready open source hyperconverged infrastructure
Posted 23-Jun-2017 22:10


Whatever ailed Vodafone broadband … seems to be fixed
Posted 23-Jun-2017 14:10


VMware NSX Meets Stringent Government Security Standards with Common Criteria Certification
Posted 22-Jun-2017 19:05


Brother launches next-generation colour laser printers and all-in- ones for business
Posted 22-Jun-2017 18:56


Intel and IOC announce partnership
Posted 22-Jun-2017 18:50


Samsung Galaxy Tab S3: Best Android tablet
Posted 21-Jun-2017 12:05


Wellington-based company helping secure Microsoft browsers
Posted 20-Jun-2017 20:51


Endace delivers high performance with new 1/10/40 Gbps packet capture card
Posted 20-Jun-2017 20:50


You can now integrate SMX security into Microsoft Office 365, Google and other cloud email platforms
Posted 20-Jun-2017 20:47


Ravensdown launches new decision-making tool HawkEye
Posted 19-Jun-2017 15:38


Spark planning to take on direct management of all consumer stores
Posted 19-Jun-2017 10:03


Qrious acquires Ubiquity
Posted 14-Jun-2017 12:21


Spark New Zealand prepares for 5G with Nokia
Posted 14-Jun-2017 12:16


The future-proof 10.5-inch iPad Pro
Posted 13-Jun-2017 18:16


Mandatory data breach reporting in Australia
Posted 13-Jun-2017 11:30



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.