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Topic # 111598 8-Nov-2012 16:16
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Currently we're paying $6.99 gor a 10 GB usage pack and $79.99 for call local + broadband a month. So that's $87 before any toll calls we might make.

Do any of you guys with TCL have a better value package? 




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  Reply # 714240 8-Nov-2012 16:28
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Not with TCL, and assuming you mean for home use, but Telecom are offering 30GB for all of 2013 for $75 inclusing landline.

Some other providers have similar offers, however I think most of TCL's offers are for new customers primarily (happy to be corrected);

http://www.telecom.co.nz/packages/packages/plansandpricing/?pid=int429

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  Reply # 714246 8-Nov-2012 16:50
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Hi, yeah I mean for home use.




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  Reply # 714251 8-Nov-2012 17:02
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Have you called TCL and asked?




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  Reply # 714254 8-Nov-2012 17:07
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antoniosk: Have you called TCL and asked?


Not yet. I thought I'd get some feedback from other users first,




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  Reply # 714274 8-Nov-2012 17:38
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How about Vodafone Choice now that VF have bought TCL? 40GB data, home phoneline, 5 bestmates for home calling and sky discounts.

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  Reply # 714284 8-Nov-2012 17:48
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all the telstraclear offers are for new customers only.

Virtually every oither ISP has offers that are significantly better than what you are paying right now. Take your pick.

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TelstraClear

  Reply # 714537 9-Nov-2012 09:47
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If you call and talk to one of the team they will be able to work on a package that suits your needs, whether you're a new or an existing customer. 0508 888 800

Cheers, Gary

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  Reply # 714732 9-Nov-2012 15:06
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TelstraClear: If you call and talk to one of the team they will be able to work on a package that suits your needs, whether you're a new or an existing customer. 0508 888 800

Cheers, Gary



Gary - I dont see any point in anyonce contacting your team.

I have been a customer since early 1990's.
I am on homeplan wwith TV - 40GB broadband and Phone. so is costing me $155 + esp as we used the break cap frequently . 


As my home usage has increased I called your call centre for options - loyalty program.
[Incident 121024-000292]

The only answer I could get was  - wait until my current discount on T-Box introductory period ended and then call back. but in mean time I had to increase my cap @ $$.

Personally it was clear to me  - the message is stay with telstra while it provides you with value for money or go elsewhere when a better offer comes up.


so for the future -

I looked at Telecom = $85 for 50GB and phone
                Sky basic @ $50
so looks like a get better value if I go elsewhere???
Or are my prices wrong anyone?????.

Once UFB hits Hataitai - that may be the time for me to look at alternatives.
        









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  Reply # 714794 9-Nov-2012 16:17
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TelstraClear: If you call and talk to one of the team they will be able to work on a package that suits your needs, whether you're a new or an existing customer. 0508 888 800

Cheers, Gary


Didnt work for me, I wanted something similar (as an inhome user) to the current promotion, was happy to sign a contract, and the best they could offer me was the same bandwidth with a phone for $26.00 a month dearer, and then I would have had to pay extra for voicemail, caller id and call waiting, - all of which I get standard on my phone.  Sorry but the retention sucks...  Hows about a deal for signing up to 12 months of warpspeed? I dont need a phone service where I have to pay for basic functions!!

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  Reply # 717023 14-Nov-2012 13:26
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Bear in mind TelstraClear will not be offering any new deals for at least 6 months — customer rep.




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  Reply # 723350 27-Nov-2012 05:36
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TelstraClear: If you call and talk to one of the team they will be able to work on a package that suits your needs, whether you're a new or an existing customer. 0508 888 800

Cheers, Gary


There is a vanishingly small chance of getting any kind of competitive deal from TelstraClear especially if your in a cable network only area. As for helpful residential ustomer care forget it.
Telstraclear business support do provide basic friendly support however - though also pricey.

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  Reply # 723589 27-Nov-2012 12:52
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D1023319: 
Or are my prices wrong anyone?????.


Sounds about right to me.. here's the comparisons I did..

TelstraClear Tbox + Sky + Phone + 100gb HFC = $214.95

vs

Sky + MySky + Orcon Unlimited DSL = $163.12
Sky + MySky + Slingshot Unlimited DSL = $172.12
Sky + MySky + Telecom 500gb DSL = $184.12

Every time I look at those numbers I wonder why I haven't left yet.




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  Reply # 723667 27-Nov-2012 15:00
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Lias: Sounds about right to me.. here's the comparisons I did..

TelstraClear Tbox + Sky + Phone + 100gb HFC = $214.95

vs

Sky + MySky + Orcon Unlimited DSL = $163.12
Sky + MySky + Slingshot Unlimited DSL = $172.12
Sky + MySky + Telecom 500gb DSL = $184.12

Every time I look at those numbers I wonder why I haven't left yet.


Same here. I signed up to T-box probably about six months ago on a two year contract (already had cable internet with Telstra, been a customer for about six years), it is the two year contract keeping me tied into TelstraClear. (luckily I haven't had any issues with T-box believe it or not! other than it being ridiculously slow)

I talked to a guy who works for Telstra and he said to wait six months as there will be new deals when Vodafone takes over, but that is a long time really, when you are paying more than you should be

ajw

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  Reply # 725804 2-Dec-2012 16:38
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