Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




51 posts

Master Geek


Topic # 100289 7-Apr-2012 21:09
Send private message

Today I purchased a toshiba satellite laptop from Harvey Norman. We were told by the sales assistant when setting up windows to select 64 bit. We definitely did this. However something funny went on & our system is only running on 32 bit. From what I've found online I need to reinstall windows, however we didn't receive a sI does disk with our laptop. How do I reinstall windows without the disk??

I have tried calling Microsoft but I need to try calling them. Ack tomorrow because the installation department we're closed. Any help is greatly appreciated

Create new topic
2242 posts

Uber Geek
+1 received by user: 353

Trusted
Subscriber

  Reply # 606508 7-Apr-2012 21:20
Send private message

With some laptops it's on a hidden partition which you can get to by pressing a F key at startup. That's not the say that you will be able to install with 63bit if you take that option as the OEM version don't contain both 32 and 64bit, only the retail versions does.

I'm in the same boat as you, foolishly bought the 32bit version thinking the 64bit driver support would be as bad as Vista was... *sigh*

If the mistake is on their end then they have to remedy the situation.

1207 posts

Uber Geek
+1 received by user: 138


  Reply # 606510 7-Apr-2012 21:25
Send private message

press and hold the 0 key while turning on the laptop - give that a go.

 
 
 
 


1574 posts

Uber Geek
+1 received by user: 11


  Reply # 606515 7-Apr-2012 21:42
Send private message

I know someone who bought a Toshiba laptop, and it seemed to come with both 32-bit and 64-bit available to flash on to the hard drive.

Both versions were on the hidden recovery partition, and all you had to do is select which one you wanted to install during the recovery procedure.

Can you get into the recovery program by using one of the F-keys during start up, as suggested above? 



51 posts

Master Geek


  Reply # 606521 7-Apr-2012 21:47
Send private message

Yes I am currently in the recovery after holding 0 on booting the laptop so will see if this works. If not will give the F key process a go. Thanks so much for your help team!!



51 posts

Master Geek


  Reply # 606544 8-Apr-2012 00:07
Send private message

I am very pleased to announce that the holding zero & redoing the setup worked a treat. Our laptop is running 64 bit & being awesome. Thanks everyone for your input but especially @nitrotech for your idea which solved my problem. Merry easter.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16


Windows 10 Fall Creators Update coming Oct. 17
Posted 4-Sep-2017 14:10


Garmin introduce Garmin vivoactive 3
Posted 1-Sep-2017 18:38



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.