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111 posts

Master Geek


Topic # 100421 11-Apr-2012 12:42
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This happened a few minutes ago and any help would be appreciated.

Problem signature
Problem Event Name:    BlueScreen
OS Version:    6.0.6002.2.2.0.768.3
Locale ID:    5129

Files that help describe the problem (some files may no longer be available)
Mini041112-01.dmp
sysdata.xml
Version.txt

 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode:    50
BCP1:    FFFFFFE8
BCP2:    00000001
BCP3:    820BBBBE
BCP4:    00000000
OS Version:    6_0_6002
Service Pack:    2_0
Product:    768_1
Server information:    9aa45711-5478-4446-92ac-5851c58d4a39


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xpd

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  Reply # 607798 11-Apr-2012 12:49
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What were you running at the time ?
Made any hardware changes recently ?
Has it happened before ?

BSOD causes are varied, but most common issue Ive found is faulty RAM.




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Master Geek


  Reply # 607804 11-Apr-2012 13:01
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I was going through old photo's on CD, but it was playing up yesterday, froze and had to be restarted.
I've replaced the keyboard and speakers.  First time ever for crash.

 
 
 
 


xpd

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  Reply # 607813 11-Apr-2012 13:16
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Suspect memory or overheating then....  run MemTest and see if anything comes up.
If you pop the side of the case off, is there a lot of dust ? Especially around the heatsink.
 




XPD^ / @DemiseNZ / Gavin

 

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  Reply # 607822 11-Apr-2012 13:38
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Stop code 50 I have seen with Hard Drive issues also.
Run a CHKDSK, either from a Vista boot disk, or starting from within windows (then restarting).
Do the full scan.



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Master Geek


  Reply # 607839 11-Apr-2012 14:03
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Trying to run Chkdsk but access denied as you do not have sufficient privileges.



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Master Geek


  Reply # 607844 11-Apr-2012 14:11
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OK, run CHKDSk and it said it found no problems.  Re: MEMTEST, which one do I use?

xpd

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  Reply # 607878 11-Apr-2012 15:03
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If you know how to burn ISO, then this - http://www.memtest.org/download/4.20/memtest86+-4.20.iso.zip
Else you'll need a USB key that can be wiped and use this - http://www.memtest.org/download/4.20/memtest86+-4.20.usb.installer.zip

THen you boot off whatever you chose, and itll start memory testing - or you can look at Hirens Boot CD (ISO) which is full of handy testing utils etc inc memory, hard drive and more.




XPD^ / @DemiseNZ / Gavin

 

Internet : Voyager (VDSL)         Mobile : 2Degrees

 

Data Backed up by Backblaze

 

xpd.co.nz




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Master Geek


  Reply # 607897 11-Apr-2012 15:15
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I tried the USB. It said I could choose A F G H or I to use. My flash drive is J.

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