Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

7913 posts

Uber Geek
+1 received by user: 1095


Topic # 110433 9-Oct-2012 15:27 Send private message

Hi all

13yo daughters Acer 5720 laptop wont run Vista, locks up after a few secs, can move mouse but no keyboard or mouse clickability. No recovery disks, and an error on the partition based restore.

Installed Win 8 CP (she loves it), but no audio, the specs indicate Acer 3DSound and Intel HD Audio, the latter is installed in Device Manager and in the audio applet, but no audio. Cannot get driver for Win7 off Acer website as it states that all other drivers will be installed by Win 7. Tried some audio drivers that were there with no result.

Any ideas?  I have another Acer laptop, 5738ZG, I may create recovery disks, but unsure if I can access driver files if its a a one file restore setup.

Tks to all 

Create new topic
Infrastructure Geek
4041 posts

Uber Geek
+1 received by user: 193

Microsoft NZ

  Reply # 698659 9-Oct-2012 19:41 Send private message

Technical Evangelist
Microsoft NZ
Twitter: @nzregs

7913 posts

Uber Geek
+1 received by user: 1095


  Reply # 699327 10-Oct-2012 21:08 Send private message


Seems to be a not uncommon issue. The drivers made no difference, nor did a suggested command line to correct Services. The fix, or workaround, is to send the laptop to sleep, waken it, and bingo, audio works. No doubt this will be fixed in a Windows Update



3685 posts

Uber Geek
+1 received by user: 196


  Reply # 699333 10-Oct-2012 21:21 Send private message

Windows 8 CP is old. If you don't have access to Windows 8 RTM or don't want the Windows 8 90 days trial, download Windows Release preview which is a version before RTM was released and updated a whole lot of things.

Do whatever you want to do man.


7913 posts

Uber Geek
+1 received by user: 1095


  Reply # 699343 10-Oct-2012 21:33 Send private message

It is Release Preview in fact, my mistake.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

National AI group launching next month
Posted 25-May-2017 09:54

New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51

New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34

Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30

Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54

NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04

Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51

2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47

2degrees growth story continues
Posted 17-May-2017 15:25

Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41

HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39

Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14

After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12

Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11

Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.