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249 posts

Master Geek


#120948 19-Jun-2013 14:19
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I have a lot of customers wanting data, email etc migrated to their new machine when they upgrade.  I really don't understand why all the different Microsoft email programs don't import/export to each other properly, but that's a pointless rant anyway.

It is always a real hassle - for example, today I am migrating a customer from an old XP laptop, to a Win 7 laptop with Office 2007 (existing copy of theirs).

To go from Outlook Express to Outlook 2007, you need to manually copy the Outlook Express database files, and address book.

You then have to install Windows Live Mail on the new machine, and import all the data and adresses.  After that, you have to export from Live Mail to Outlook.  You then have to manually set up the account. 

It is beyond my understanding why all Microsoft email programs don't have an 'export all emails, accounts and addresses' function, and the capability to convert from older versions' exported files into the new one.  You can copy registry information straight across if you go from Outlook --> Outlook (as long as user account name is the same) and all the account data will be copied, but going from one program to the other is always a mission.

Does anyone use any of the commercial solutions?  I have tried a few trials at one stage for testing purposes, and none of what I could find was very good.

I would more than happily pay for a solution that would make migration easy between all MS software.

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Uber Geek

  #839436 19-Jun-2013 14:53
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Express/Live Mail are not even remotely related to Outlook, I would be surprised if they have any common development between them.

PST is as close as you will come to a common file format to migrate mail and you will require Outlook to do so.

If you are going from Express to Full then install a trial of full outlook on his original laptop, import from express into outlook then export to PST.

That PST can be imported easily on his new laptop.

Third party stuff is largely a waste of time IMO. Many stop working with newer versions and are even less reliable than manual efforts.

As far as accounts etc, good luck.

249 posts

Master Geek


  #839524 19-Jun-2013 15:37
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Hey there, thanks for the feedback.

I have found the same with third party systems.


433 posts

Ultimate Geek

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  #839677 19-Jun-2013 18:11
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You might consider aid4mail (  This is a commercial product but it handles a wide variety of email clients and is reasonably affordable. 

I was considering moving from Forte Agent to Outlook and this utility lists this as a capability.  I downloaded the trial version (full functionality but limited volume of data) and it worked OK - but I have not used the full product.

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