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4 posts

Wannabe Geek

#13627 21-May-2007 04:37
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A dear friend of mine has been having a myriad of technical problems lately. This is just the latest one. I couldn't find exactly which forum to post this under, so I do  hope I'm not breaking some horrible rule. Please tell me if that is the case.

The other day she dropped her external hard drive and has since been complaining that while her music folder's status bar says it has all of her files, she can not see them. I had her search for hidden files, however that was not the problem. Her view options are set to display hidden files. The files have disappeared, but the folder size remains unchanged and the files are supposedly still there. I will enclose a screen capture below.

Has anyone ever seen such an error? And if so, do you know how, or even if, it can be resolved? Any information will be greatly appreciated.

Screen capture of the folder in question.

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BDFL - Memuneh
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#71457 21-May-2007 10:07
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THe files might have been erased by a virus, or by the user or something else such as a faulty disk. Open File Explorer, right-click the disk drive, select Tools and click the Error Checking button. Then check the boxes to fix errors and let it run.

Mad Scientist
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  #72858 30-May-2007 16:47
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the folder size unchanged? i doubt she had 1MB of stuff prior. and ... "status bar"? ... ???

if the G-force was the cause, then the drive has become faulty one way or other (physically ie unfixable, or format-ically! goodness a new word!, ie potentially fixable) - lost cluster, bad cluster, or just need reformatting ... hmmm try to get a software to try to retrieve your (potentially retrievable) data - check out

Involuntary autocorrect in operation on mobile device. Apologies in advance.


9 posts

Wannabe Geek

  #73156 1-Jun-2007 16:22
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well...put it simple it sounds like the head of the drive has hit the disk when you dropped it and 'scratched' it.

essentially the data is gone/unreadable but it says it is there because it is reading that piece of information from another location on the may fix the problem however if is has physically damaged the disk you're out of luck sorry that section of the disk is gone

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