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164 posts

Master Geek

# 204677 12-Oct-2016 18:29
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hey guys got a usb problem i need somehelp with.

my on board usb ports keep stopping working, i have to uninstall the driver and let it rediscover itself to get them working, any ideas? win 8.1 64bit pro



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3908 posts

Uber Geek

Lifetime subscriber

  # 1649897 12-Oct-2016 18:50
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Wipe & reload? If that doesn't resolve I'd say you need to replace the motherboard.





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10947 posts

Uber Geek

  # 1649944 12-Oct-2016 20:30
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What devices do you have on that port group?

Back ports and front ports? Both stop?


679 posts

Ultimate Geek

Lifetime subscriber

  # 1649946 12-Oct-2016 20:31
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My 10cents worth:


I run lots of USB devices on my PC's.


Win7 very stable.


Win8 VERY Unstable - gave up!


Win10 Quite stable.


All hardware / drivers Win10 etc certified.


Win10 is getting there and is a hell of a lot better than Win8 but nowhere near Win7 for stability.


That is mine and others I know experience!


It MAY not be the motherboard.

5533 posts

Uber Geek

Lifetime subscriber

  # 1649950 12-Oct-2016 20:41
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Upgrade to Windows 10 may help

164 posts

Master Geek

  # 1650030 12-Oct-2016 23:38
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there is the rear usbs that stop, top usbs are fine its the rear ones that are giving the issue. i uninstall that hub reboot and it finds it again and reinstalls the driver making it work again

1828 posts

Uber Geek
Inactive user

  # 1650043 13-Oct-2016 01:43
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What motherboard are you using 


Manufacturer : (ie Asus) 


Make/Model : (ie Crosshair V Formula) 


10947 posts

Uber Geek

  # 1650053 13-Oct-2016 06:06
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there is the rear usbs that stop, top usbs are fine its the rear ones that are giving the issue. i uninstall that hub reboot and it finds it again and reinstalls the driver making it work again

If you reboot without the uninstall - does it work again?

Also need a list of devices you are using on that port when the port dies.


588 posts

Ultimate Geek
Inactive user

  # 1650064 13-Oct-2016 07:10
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Try disabling USB sleep in both Power Options and driver properties (Device Manager).

Update BIOS firmware if available.

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