Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




4201 posts

Uber Geek


# 245616 13-Feb-2019 13:54
Send private message

So on our work terminal server (Server 2012), there is a copy of Office Pro 2013 installed.

 

Just last week, Office is now saying it isn't activated and requires a new product key.

 

The person who sets this server up initially isn't here anymore, and I just have to cox it along when required (pile of cr4p running HyperV).

 

So is the potential that the original key wasn't a legitimate copy? Is the fix to just purchase a new license? I've extracted the original key from registry and un-encrypted, but simply entering it again results in the same issue (not surprising).

 

edit: just to add sorry. Even Visio is giving the same issue which is obviously separate from Office in terms of licensing.


Create new topic
1013 posts

Uber Geek

Trusted

  # 2177711 13-Feb-2019 15:37
One person supports this post
Send private message

Depending on where the key was sourced you may have issues. 

 

Easiest option would be call Microsoft activation support, give them your key and advise them of your issues.

 

Option 2: If you can't track down the original license & Microsoft can't help  you will need to buy a new license.

 

 

 

Remembering that any user &/or devices accessing office on the terminal server needs their own office license you should have multiple licenses around (or a VL if you're large enough). Someone in your company / your IT provider should realistically have a copy of these details ?


5777 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 2177712 13-Feb-2019 15:38
2 people support this post
Send private message

What sort of license is it?  Running software on a terminal server requires specific licensing.


 
 
 
 




4201 posts

Uber Geek


  # 2177744 13-Feb-2019 16:12
Send private message

Will try my luck with the activation support people.

 

More and more, I reckon this is a dodgy key. From my own googling everything suggests you need per user licensing, but as far as I can tell, it's just a standard Office license.

 

I would rather just shift everyone to Office 365 and be done with it!!


160 posts

Master Geek


  # 2177747 13-Feb-2019 16:21
2 people support this post
Send private message

chevrolux:

 

Will try my luck with the activation support people.

 

More and more, I reckon this is a dodgy key. From my own googling everything suggests you need per user licensing, but as far as I can tell, it's just a standard Office license.

 

I would rather just shift everyone to Office 365 and be done with it!!

 

 

Keep it in mind that you are only allowed to run O365 ProPlus / E3 / E5 licensed Office suite on the RDS.

 

Business Premium does not come with RDS rights.




4201 posts

Uber Geek


  # 2177765 13-Feb-2019 16:28
One person supports this post
Send private message

engedib:

 

chevrolux:

 

Will try my luck with the activation support people.

 

More and more, I reckon this is a dodgy key. From my own googling everything suggests you need per user licensing, but as far as I can tell, it's just a standard Office license.

 

I would rather just shift everyone to Office 365 and be done with it!!

 

 

Keep it in mind that you are only allowed to run O365 ProPlus / E3 / E5 licensed Office suite on the RDS.

 

Business Premium does not come with RDS rights.

 

 

Ok cool. Didn't realise that.

 

Would probably take the opportunity to ditch this old server anyway. Go to Server 2016 Essentials just as a DC/DNS/DHCP and file shares. Ditch RDS entirely as we don't need it. People with laptops can just VPN in if remote, and desktop users can just work directly on their PC.


21258 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2177842 13-Feb-2019 18:57
Send private message

RDS has many advantages over a straight VPN to your file shares in my experience. For example, if you have apps you want to run. There are other reasons. 

 

Depends on your use case. 


123 posts

Master Geek

Lifetime subscriber

  # 2178005 13-Feb-2019 23:24
Send private message

engedib:

 

chevrolux:

 

Will try my luck with the activation support people.

 

More and more, I reckon this is a dodgy key. From my own googling everything suggests you need per user licensing, but as far as I can tell, it's just a standard Office license.

 

I would rather just shift everyone to Office 365 and be done with it!!

 

 

Keep it in mind that you are only allowed to run O365 ProPlus / E3 / E5 licensed Office suite on the RDS.

 

Business Premium does not come with RDS rights.

 

 

Must always remember to install with ODT in shared licensing mode, too. Many people I know of have failed at this, and just used the C2R setup.exe in install mode, and wondered why everything was turning to junk.


 
 
 
 


105 posts

Master Geek

Microsoft NZ

  # 2178186 14-Feb-2019 10:57
Send private message

chevrolux:

 

Will try my luck with the activation support people.

 

More and more, I reckon this is a dodgy key. From my own googling everything suggests you need per user licensing, but as far as I can tell, it's just a standard Office license.

 

I would rather just shift everyone to Office 365 and be done with it!!

 

 

 

 

Hi Chev,

 

Is there likely a VLSC account you'd have the info for as a Standard license usually comes through that.  

 

Other thing to check is what OSPP comes back with as per https://www.msoutlook.info/question/537

 

The suggestion to engage Activation Support is a good one, sometimes we can track if the license was registered against end-customer when ordered which can help if you don't have a copy.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52


Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.