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61 posts

Master Geek


# 248403 25-Mar-2019 07:44
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Hi, my father has bough a new laptop with Office 365. He has still been using an old xtramail account account and used this to set up the login to his computer plus activated Office 365 with the xtramail address.

 

He has had nothing but problems trying to sync his email on outlook and his tablet and has finally listened to me and will abandon the xtramail account. I created a new outlook.com email address for him to use but I cannot figure out how to change the email associated with his Office 365. 

 

Can anyone point me in the right direction?

 

 

 

Cheers.


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3387 posts

Uber Geek

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  # 2204526 25-Mar-2019 07:48
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Goto office.com

 

Sign in with xtra email

 

top right click on your profile pic, 

 

click "my account"

 

Right hand side click "more actions"

 

Edit profile

 

Manage how i sign in microsoft

 

If the 365 email is not there you can add it then make it primary.

 

 

 

 


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  # 2204527 25-Mar-2019 07:49
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Or

 

Click on 

 

https://account.microsoft.com/profile/

 

Login and click manage how i sign in to microsoft


 
 
 
 


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  # 2204537 25-Mar-2019 08:06
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Your Microsoft account can have multiple email "aliases" and you should be able to delete any of them at https://account.microsoft.com/account

 

Personal/Family versions of Office 365 are a subscription associated with that Microsoft account. It probably still works differently for business accounts.

 

https://support.microsoft.com/en-us/help/12407/microsoft-account-change-email-phone-number




61 posts

Master Geek


  # 2204868 25-Mar-2019 21:17
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Thanks guys. I had to create another outlook email for him but have sorted it out now.

 

 

 

Cheers.


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