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479 posts

Ultimate Geek
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Topic # 92192 28-Oct-2011 14:15
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somehow a user name has appeared in the drop down box of the login screen of Outllook 2003 and I cant figure out how to get rid of it, ie when i open outlook I am presented with the login screen ( email is hosted exchange ) my correct user is there but there is also an unknown user that appeared somehow and I want to remove it

( ps i did a screen dump but could figure out how to insert it, you would think after all this time I would have learnt by now :-)  )

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xpd

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  Reply # 538747 28-Oct-2011 14:37
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Control Panel, Mail - can manipulate the profiles etc there




XPD / Gavin / DemiseNZ

 

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Ultimate Geek
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  Reply # 538749 28-Oct-2011 14:44
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there is only one profile lieted, i even deleted complete profile and email account etc but when i created a new one it is still there. I tried resetting all form data in IE ( as i thought it might have been a saved form ) but still no success

 
 
 
 


xpd

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  Reply # 538761 28-Oct-2011 15:12
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Any 3rd party Outlook plugins etc that were being used ?




XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  16GB RAM  RX580 4GB Win 10 Pro    Console : Xbox One

 

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Banana?
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  Reply # 538768 28-Oct-2011 15:29
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CCleaner?

It has an option to delete remembered entries in various parts of windows. 

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Master Geek


  Reply # 538776 28-Oct-2011 15:57
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n00dy: there is only one profile lieted, i even deleted complete profile and email account etc but when i created a new one it is still there. I tried resetting all form data in IE ( as i thought it might have been a saved form ) but still no success


Is this through the web browser ?
You can normally just hit the delete key to clear away unwanted options from lists like that


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Ultimate Geek
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  Reply # 538782 28-Oct-2011 16:24
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If what you describe is a normal drop down box, you just highlight the name with the mouse (no need to click- it should highlight with a blue background when you hover the mouse over it), and press 'delete'.



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Ultimate Geek
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  Reply # 538990 29-Oct-2011 12:30
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xpd: Any 3rd party Outlook plugins etc that were being used ?


No just outlook via a hosted exchange



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Ultimate Geek
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  Reply # 538993 29-Oct-2011 12:33
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Hiamie: If what you describe is a normal drop down box, you just highlight the name with the mouse (no need to click- it should highlight with a blue background when you hover the mouse over it), and press 'delete'.


Nope doesnt work, have also tried shift + del cntrl + del but to no avail



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Ultimate Geek
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  Reply # 538994 29-Oct-2011 12:33
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trig42: CCleaner?

It has an option to delete remembered entries in various parts of windows. 


Where would I find this, is it part of windows or a download



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Ultimate Geek
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  Reply # 539278 30-Oct-2011 13:53
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I also noticed its the same logon box that you get when you want to log on to a network drive

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