Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
1288 posts

Uber Geek
+1 received by user: 267


  Reply # 751542 27-Jan-2013 17:15
Send private message

Just to add - for the past three months the average time it takes for a letter to reach me from Auckland or Christchurch has been 10 days. Letters from across town have never arrived in less than a week. I think its all a plot to get us to drop snail mail completely ;) 




13326 posts

Uber Geek
+1 received by user: 1588


  Reply # 751550 27-Jan-2013 17:30
Send private message

The large package was just a large  calendar sized envelope, which couldn't fit into the slot of the mailbox, but could easily have fitted in the big box below where milk used to go, and it was shielded from the road on 3 sides. 

I have asked for the local postmaster to contact me, and he has left a couple of messages, but I wasn't available at the time . But they don't want  you to know their direct line phone number I noticed, because the number was withheld, and they wanted me to phone them back though their call centre, and to then be put through to their office.


My issues though were that it was getting sent to a postshop miles away from my local postshop, rather than being sent to my local one. They also refused to redirect it to my local postshop after I requested it. For other items that were signature required, they weren't bothering to actually get the signature. Instead they ticked noone was home, which was a untrue, as they didn't even come through the gate to check.

I think for parcels, they should be handing the goods to their couriers to deliver if their posties are incapable of delivering the items. They are paid to deliver the items, not for us to go and pick them up. Next time it happens I am going to get the sender to sort it out.

 
 
 
 


1335 posts

Uber Geek
+1 received by user: 87

Subscriber

  Reply # 751578 27-Jan-2013 18:31
Send private message

Elpie:
Gooseybhai: Not to mention someone could have swipped the large package !


What can be done if NZ Post claims a parcel was delivered but you have not received it?

I had a parcel coming from the UK in December. I was chasing it up with NZ Post for two weeks before I went away on holiday & they kept insisting it hadn't arrived in the country (contrary to what Royal Mail said). I had a hold at the Post Office on mail for the period I was away but since NZ Post said that doesn't apply to parcels I also had neighbours checking the mail each day. When I got back there was mail in my mailbox, mail with the neighbours, and a couple of items held at the post office. No parcel. Now NZ Post say it was delivered but they don't know if it was left in the mailbox or dropped at the front door. Whichever way, it never got to me. Anyone know what recourse I have?


Was there a tracking number?
If so, you should be able to see who signed for it (if sig required). 

You would most likley to take this up with the sender. They can deal with the insurance claim. 



1212 posts

Uber Geek
+1 received by user: 139


  Reply # 752429 29-Jan-2013 10:04
Send private message

Elpie: I think its all a plot to get us to drop snail mail completely ;) 



http://www.stuff.co.nz/business/industries/8235162/Mail-delivery-faces-axe

Hmm.




---
James Sleeman
I sell lots of stuff for electronic enthusiasts...


566 posts

Ultimate Geek
+1 received by user: 73


  Reply # 752489 29-Jan-2013 11:12
Send private message

sleemanj: http://www.stuff.co.nz/business/industries/8235162/Mail-delivery-faces-axe

Hmm.


IMO they should have done this ages ago, instead of the huge price hikes.

Edit: Just so people are aware...

Stamp costs for a standard letter:
2004 - 45c
2007 - 50c
2010 - 60c
2012 - 70c

1212 posts

Uber Geek
+1 received by user: 139


  Reply # 752506 29-Jan-2013 11:26
Send private message

Kraven:
sleemanj: http://www.stuff.co.nz/business/industries/8235162/Mail-delivery-faces-axe

Hmm.


IMO they should have done this ages ago, instead of the huge price hikes.


You think it's either-or, how quaintly naieve :)  

Reducing the delivery days will neither reduce prices, nor will it stop them increasing prices.




---
James Sleeman
I sell lots of stuff for electronic enthusiasts...


1808 posts

Uber Geek
+1 received by user: 221

Trusted

  Reply # 752514 29-Jan-2013 11:34
Send private message

Kraven:
sleemanj: http://www.stuff.co.nz/business/industries/8235162/Mail-delivery-faces-axe

Hmm.


IMO they should have done this ages ago, instead of the huge price hikes.

Edit: Just so people are aware...

Stamp costs for a standard letter:
2004 - 45c
2007 - 50c
2010 - 60c
2012 - 70c


The whole Kiwi Stamp thing is a PR masterstroke, really silenced the hype around the stamp price rises. I'll admit that I didnt have a clue that it had gone up to 70cents

1288 posts

Uber Geek
+1 received by user: 267


  Reply # 753282 30-Jan-2013 14:24
Send private message

Gooseybhai:
Elpie:
Gooseybhai: Not to mention someone could have swipped the large package !


What can be done if NZ Post claims a parcel was delivered but you have not received it?

I had a parcel coming from the UK in December. I was chasing it up with NZ Post for two weeks before I went away on holiday & they kept insisting it hadn't arrived in the country (contrary to what Royal Mail said). I had a hold at the Post Office on mail for the period I was away but since NZ Post said that doesn't apply to parcels I also had neighbours checking the mail each day. When I got back there was mail in my mailbox, mail with the neighbours, and a couple of items held at the post office. No parcel. Now NZ Post say it was delivered but they don't know if it was left in the mailbox or dropped at the front door. Whichever way, it never got to me. Anyone know what recourse I have?


Was there a tracking number?
If so, you should be able to see who signed for it (if sig required). 

You would most likley to take this up with the sender. They can deal with the insurance claim. 




There was a tracking number. NZ Post claimed it was delivered, "somewhere in town" but had no record of where. It wasn't sig required. The sender is sending another one out. 




13326 posts

Uber Geek
+1 received by user: 1588


  Reply # 753300 30-Jan-2013 14:56
Send private message

nickb800:
Kraven:
sleemanj: http://www.stuff.co.nz/business/industries/8235162/Mail-delivery-faces-axe

Hmm.


IMO they should have done this ages ago, instead of the huge price hikes.

Edit: Just so people are aware...

Stamp costs for a standard letter:
2004 - 45c
2007 - 50c
2010 - 60c
2012 - 70c


The whole Kiwi Stamp thing is a PR masterstroke, really silenced the hype around the stamp price rises. I'll admit that I didnt have a clue that it had gone up to 70cents


Although it must also be costing them a lot, as many people purchsed them when they were 50 cents, and have a big stock pile of them, and NZ post have to honour them. I have a big box of them myself, because I figured that the price would never go down. But hardly send mail these days.

13253 posts

Uber Geek
+1 received by user: 2220

Trusted
Subscriber

  Reply # 753303 30-Jan-2013 14:59
Send private message

So I mustn't have bought stamps since 2006 then, I have a box of 100 stamps I'm almost through. I don't post many letters as it is, but at 70c each I'd post less.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


880 posts

Ultimate Geek
+1 received by user: 45

Trusted

  Reply # 753336 30-Jan-2013 15:55
Send private message

I do not understand NZ Post's business model. In response to falling volumes it increases prices and cuts services, which can only do one thing - accelerate customers leaving. 

They are clearly are shutting down rather than trying to stimulate growth.





 



13326 posts

Uber Geek
+1 received by user: 1588


  Reply # 753341 30-Jan-2013 16:00
Send private message

TinyTim: I do not understand NZ Post's business model. In response to falling volumes it increases prices and cuts services, which can only do one thing - accelerate customers leaving. 

They are clearly are shutting down rather than trying to stimulate growth.



And then they will blame people for not using the services, for the reason for the cuts. The US seem to have some really good new systems for post, such as doing stuff online.

1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Symantec selects Amazon Web Services to deliver cloud security
Posted 23-Nov-2017 10:40


New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.