Please note, this discussion is not about:
- comparing rewards the Amex Charge Card vs other credit cards vs another Amex credit card - it is specific to the experience to using the charge card
- any annual fees associated with the card or comparison of annual fees with another card or the value of the annual fees paid
- the ability to use Amex cards or the acceptance of Amex by merchants
Some bit of history - I have had quite a few close encounters with fraud-concerns and disputes over past transactions with a bank that will not be named/shamed here (you can dig up if you have your private investigation hat on). Long story short, I was not entertained and had rather tense discussions with the bank citing that I should settle with the merchant instead (which I tried and failed which is why I went to the bank, with paperwork and evidence of conversations for disputes handling)
Despite the bank having a policy to deal with incorrect charged amounts and processes to handle failure to deliver items/service from merchants, they showed me the door. I am sick of having to deal with experiences like these.