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Topic # 177036 20-Jul-2015 09:24
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Hi all,

I need to send a phone back to China for warranty purposes but I'm unsure about the best way to do it. NZ Post says that Lithium Ion batteries are a prohibited item so you can only send them using the International Express Courier which will cost $80. Does anyone know another way I can send it?

Cheers




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  Reply # 1347488 20-Jul-2015 09:39
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Don't send the battery, presumably the support people will have a battery they can use.




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  Reply # 1347489 20-Jul-2015 09:40
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timmmay: Don't send the battery, presumably the support people will have a battery they can use.


The battery may not be removable..  




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  Reply # 1347539 20-Jul-2015 10:16
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The battery is thankfully removable. I guess I will just have to send it without and hope they are able to repair/replace anyway. 




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  Reply # 1347687 20-Jul-2015 12:04
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When AliExpress ship stuff containing batteries to NZ, they do it via Sweden. Maybe you could do the reverse?


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