So, I purchased a pair of matching (secondhand) items from an 'In Trade' seller. They had images of the items in one piece on the auction, but when delivered to me one of the items was broken and was packed broken- ie the broken parts were all wrapped individually in newspaper, but the other undamaged item was wrapped in one piece. It looked like to me that he knew the item was broken before he sent it, but just hoped I wouldn't complain.
When I the-mailed the seller and pointed this out he was not helpful and denied any responsibility (repeatedly), just kept referring me to an NZ Post form to fill out to claim.
The seller has had a few negative feedback comments and his responses have not been too good (pretty common on Trade Me auction feedback)
My problem is that I am willing to wear the loss from damage to the item- it's just not worth it to go through the claim process. But I have had quite a few items purchased on Trade me that the seller has not been upfront about condition and I feel like these traders get away with it
Should I post negative feedback to help alert future buyers and wait for what will likely be a bit of a rant and denial... or just suck it up and move on?