Linux: Throw the CGA at them again and tell them you want it fixed at no cost

im going back again just the principle of it now not the money side. I sent them the actual legislation tonight so hopefully get a better reply. You can’t talk to them either it goes to the Manila call centre who say you can’t talk to them directly usual fob off 

Stu1: Bit of an update been arguing with the retailer and the manufacturer. Out of the blue I got a call this week from the appliance service to say they will fix at their cost . Not a bad outcome however I had to buy a new machine as we just couldn’t go this long without one. We did our kitchen up around for same time . So far I have had to replace the range hood , ceramic top. My fridge now sounds like It’s dying now as well with a compression issue . On top of that the freezer slides attached to the freezer for the draw are disintegrating I can’t believe how crap products are these days. Consumer again says 11 years for a fridge so here goes around 3 . This is really stressing me at this time of year

What brand is that fridge?. I now stick with F&P for fridges, as I have had good luck with their reliability over the years, even though they now don't make them in NZ, the design of some models is still very similar.  There are so many no name brands out there these days and IMO it is false economy to buy them. 

mattwnz:

Stu1: Bit of an update been arguing with the retailer and the manufacturer. Out of the blue I got a call this week from the appliance service to say they will fix at their cost . Not a bad outcome however I had to buy a new machine as we just couldn’t go this long without one. We did our kitchen up around for same time . So far I have had to replace the range hood , ceramic top. My fridge now sounds like It’s dying now as well with a compression issue . On top of that the freezer slides attached to the freezer for the draw are disintegrating I can’t believe how crap products are these days. Consumer again says 11 years for a fridge so here goes around 3 . This is really stressing me at this time of year

 

What brand is that fridge?. I now stick with F&P for fridges, as I have had good luck with their reliability over the years, even though they now don't make them in NZ, the design of some models is still very similar.  There are so many no name brands out there these days and IMO it is false economy to buy them. 

It’s an LG they sold it to us as good quality with 10 year warranty on the compressor, even if I get the compressor fixed have no idea how to fix the freezer fittings . I’ve never seen anything like it normally the draws may crack not the actual freezer. We went with the F& P 10kg washing machine for that reason to replace the Electrolux one . I’m thinking same for the fridge freezer . I think we paid around $1600 on sale for the LG. Lesson learnt I think just frustrating. It makes me think should only buy products and expect them to last 5 years anything over that is a bonus. I would better just buying cheap appliances and just swap them out mabey . This is my hob after 4 years again Westinghouse (Electrolux ) should have claimed this as well. The retalier again said yup 5 years is reasonable

https://cdn.geekzone.co.nz/imagessubs/dd9f89e319b97b8057ec9817932c6754.jpg

Warranty is from the original purchase date.

Stu1: Bit of an update been arguing with the retailer and the manufacturer. Out of the blue I got a call this week from the appliance service to say they will fix at their cost . Not a bad outcome however I had to buy a new machine as we just couldn’t go this long without one. We did our kitchen up around for same time . So far I have had to replace the range hood , ceramic top. My fridge now sounds like It’s dying now as well with a compression issue . On top of that the freezer slides attached to the freezer for the draw are disintegrating I can’t believe how crap products are these days. Consumer again says 11 years for a fridge so here goes around 3 . This is really stressing me at this time of year

Yeah... I view it more as entertainment these days.

Stu1:

 

 

 

It’s an LG they sold it to us as good quality with 10 year warranty on the compressor, even if I get the compressor fixed have no idea how to fix the freezer fittings . I’ve never seen anything like it normally the draws may crack not the actual freezer. We went with the F& P 10kg washing machine for that reason to replace the Electrolux one . I’m thinking same for the fridge freezer . I think we paid around $1600 on sale for the LG. Lesson learnt I think just frustrating. It makes me think should only buy products and expect them to last 5 years anything over that is a bonus. I would better just buying cheap appliances and just swap them out mabey . This is my hob after 4 years again Westinghouse (Electrolux ) should have claimed this as well. The retalier again said yup 5 years is reasonable

https://cdn.geekzone.co.nz/imagessubs/dd9f89e319b97b8057ec9817932c6754.jpg

Well DUH, of course the retailers says that, they rely on people giving up

sir1963:

Stu1:

 

It’s an LG they sold it to us as good quality with 10 year warranty on the compressor, even if I get the compressor fixed have no idea how to fix the freezer fittings . I’ve never seen anything like it normally the draws may crack not the actual freezer. We went with the F& P 10kg washing machine for that reason to replace the Electrolux one . I’m thinking same for the fridge freezer . I think we paid around $1600 on sale for the LG. Lesson learnt I think just frustrating. It makes me think should only buy products and expect them to last 5 years anything over that is a bonus. I would better just buying cheap appliances and just swap them out mabey . This is my hob after 4 years again Westinghouse (Electrolux ) should have claimed this as well. The retalier again said yup 5 years is reasonable

https://cdn.geekzone.co.nz/imagessubs/dd9f89e319b97b8057ec9817932c6754.jpg

Well DUH, of course the retailers says that, they rely on people giving up

 

timmmay:

Warranty is from the original purchase date.