Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


317 posts

Ultimate Geek


#10474 24-Nov-2006 14:20
Send private message

Can I get people's experience, good, bad or otherwise with Telstra Clear Broadband?

It would appear they have good international bandwidth, they support non-interleaved ADSL for excellent latency, and the prices are not too nasty, even if you DO have a minimum toll spend with them.

Looking for a viable alternative to ihug/Xtra here.  Left ihug after years of good service was totally destroyed over a couple of months, and a short two months with xtra has me totally fed up with their service, interleaving, etc.

Create new topic
3539 posts

Uber Geek


  #53505 24-Nov-2006 14:37
Send private message

Ben: Can I get people's experience, good, bad or otherwise with Telstra Clear Broadband?

I use Paradise Net (owned by TCL) with a Max/Max plan and the throughput is good:

Tested about an hour ago I was getting around 3Megs down / 550kbps up.

However, since the new plans were released at the start of November I have been battling to get my plan's data cap changed.  I finally succeeded this morning after the third phone call.  In fact it was done less than an hour after I called them this morning by means of a "Manual Change" whatever that means.

All I know is that it worked and I am now on the plan I requested around 3 weeks ago.

TCL blame the Telecom Provisioning Team for this as my request was rejected the first time and then not actioned the second time (about 9 days ago).  I waited patiently till the end of my billing cycle last night and after seeing no change, got on the phone again and finally got it resolved.

Other than this hassle, I have had good service from TCL.  They provided me with a Static IP at no extra charge unlike Xtra who used to charge $30 extra per month for it (I believe this policy has recently changed for some plans).

The Paradise Net connection has been pretty reliable as well with no evidence of any throttling.  We have had a few outages this year, but they have been mostly due to problems in the wider Telecom network rather than anything I could blame on Paradise Net.

If you are a residential customer, you will be looking for TCL's PDQ broadband, but I don't expect the service would be much different than my experience with Paradise Net.  Thinking back to the dial-up days when we used Clear Net for quite a while, the service was always exemplary.

My 2c worth...

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

OPPO Find X2 Lite brings flagship features to mid-range 5G smartphone
Posted 29-May-2020 12:52

Sony introduces the digital camera ZV-1 for content creators
Posted 27-May-2020 12:47

Samsung Announces 2020 QLED TV Range
Posted 20-May-2020 16:29

D-Link A/NZ launches AI-Powered body temperature measuring system
Posted 20-May-2020 16:22

NortonLifeLock Online Banking Protection now available for New Zealand banks
Posted 20-May-2020 16:14

SD Express delivers new gigabyte speeds for SD memory cards
Posted 20-May-2020 15:00

D-Link A/NZ launches Nuclias cloud managed network solution hosted in Australia
Posted 11-May-2020 17:53

Logitech introduces new video streaming solution for home studios
Posted 11-May-2020 17:48

Next generation Volvo cars to be powered by Luminar LiDAR technology
Posted 7-May-2020 13:56

D-Link A/NZ launches Wi-Fi Certified EasyMesh system
Posted 7-May-2020 13:51

Spark teams up with Microsoft to bring Xbox All Access to New Zealand
Posted 7-May-2020 13:01

Microsoft plans to establish its first datacenter region in New Zealand
Posted 6-May-2020 11:35

Genesis School-gen has joined forces with Mind Lab Kids
Posted 1-May-2020 12:53

Malwarebytes expands into privacy with fast, frictionless VPN
Posted 30-Apr-2020 16:06

Kordia to donate TV airtime on Channel 200 to community groups
Posted 30-Apr-2020 16:00

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.