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120 posts

Master Geek


# 10488 25-Nov-2006 11:30
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Today.. all I get for non NZ sites is this...

This happens more times in the last few days, than in the whole year before GO LARGE

The page cannot be displayed


The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

Please try the following:

  • Click the Refresh button, or try again later.
  • If you typed the page address in the Address bar, make sure that it is spelled correctly.
  • To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
  • If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
    If you would like Windows to try and discover them,
    click  Detect Network Settings
  • Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
  • If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
  • Click the  Back button to try another link.

Cannot find server or DNS Error
Internet Explorer


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BDFL - Memuneh
64979 posts

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# 53597 25-Nov-2006 11:37
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Are you sure this is not on your configuration? Has anyone else seen this? If you manually configured your network, are you absolutely sure the correct DNS addresses were entered?

If this is a DNS problem on the network side, it is probably something temporary. Outages happen.

Many times we read about IHUG's problems with their email servers or TelstraClear mini-outages in Wellington, etc.

I wouldn't go calling the whole service "junk" for a temporary condition. If this persists for more than a few hours then we can start screaming...








120 posts

Master Geek


  # 53604 25-Nov-2006 13:13
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Fair comment...however My DNS is auto selected from ISP via ADSL modem..

 
 
 
 


58 posts

Master Geek


  # 53630 25-Nov-2006 18:18
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Yes I too was seeing those issues, particularly on weekends, and following the advice of a very helpful CSR, I switched to the Xtra Pro Plan, and well I have seen perfect service, excellent latency, and fantastic download speeds.

Of course the first level of vocal firewall at Xtra told me it would be no better to move to the pro plan, its not till you start digging deeper till you meet the CSR's which have experienced the issues first hand and give you some honest truths.

Please note this is not trying to incite anything negative towards Xtra, Im sure the initial people you talk to when calling the helpdesk are just working off the information given, but it would appear there are some of us who have issues outside the norm, and throwing money at the problem seems to fix it.

dan

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  # 53633 25-Nov-2006 18:32
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Digs: Fair comment...however My DNS is auto selected from ISP via ADSL modem..


try putting 202.27.184.3 and 202.27.184.5 as your DNS settings in your tcp ip properties
instead of the ip of your router as the DNS Server

Nate wants an iphone
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# 53635 25-Nov-2006 19:04
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Or 202.27.158.40 and 202.27.156.72. These are the newer xtra DNS servers.




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  # 53638 25-Nov-2006 19:18
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Or your could just do a nslookup and see if you can resolve hostnames, if not then ping the dns servers listed and if you can do that then you can be pretty sure its a dns issue and you can set these manually.

Nate wants an iphone
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# 53639 25-Nov-2006 19:21
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Xtra DNS servers do not respond to ping




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14 posts

Geek


  # 53788 27-Nov-2006 10:29
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humm xtra go Large all i can say it Rox,

i am getting 400kps  all the time, ..

it depends on how far you are to the exchange and how fast your phoneline can handle...
i had a few programs before, i was only getting 12 to 14 kps no matter what i do,

but after that week, i am zooming...

3 posts

Wannabe Geek


  # 53984 28-Nov-2006 14:01
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I'm also having this same problem.
Every so often I get that error and after pressing "Try Again" (Firefox 2.0) it can get the the site.

I'll try adding the Xtra DNS servers to my TCPIP settings and see if that helps.

Sean

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