Dodgy wiring...

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Sideface

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#1257371 12-Mar-2015 18:48

kmashlan: No master filter, but based on the wires on the ground and the "tidy" condition now, they cut out a lot of the mess. It is much simpler now, although all that has been done is to tidy up the connections from twisted wires to proper gel connectors, then covering it all up.

I am OK with this for now as I will go with fibre when it arrives in six months or so. Until then as long as the line is stable - i.e. not crackling or dropping, I am all good.

You are easily pleased - your ISP must love you

Hopefully you'lle get a better fibre install when the time comes.

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hio77

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#1257373 12-Mar-2015 18:56

Sideface:
kmashlan: No master filter, but based on the wires on the ground and the "tidy" condition now, they cut out a lot of the mess. It is much simpler now, although all that has been done is to tidy up the connections from twisted wires to proper gel connectors, then covering it all up.

I am OK with this for now as I will go with fibre when it arrives in six months or so. Until then as long as the line is stable - i.e. not crackling or dropping, I am all good.

You are easily pleased - your ISP must love you

Hopefully you'lle get a better fibre install when the time comes.

surely more than just the isp!

Suppose the main question is, hows your speed looking? Phone issue fixed?

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kmashlan

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#1257384 12-Mar-2015 19:13

Sure - the phone issue is fixed, and synch is 8400/960 which is about 1meg less than with the previous master filter. Having said that, the wiring in the house is a mess as well - used to be a business with two lines running, so lots of jack points and cabling.

I considered getting a filter kit and some new cable to run the modem, and I might well get more than 10meg, but I figure I can wait until fibre...

chevrolux

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#1257418 12-Mar-2015 19:45

The splitter should have been reinstalled!!!!!!!!!!!!!!!!

If I was sent to a job where the complaint was consistent dropouts the VERY FIRST thing I would do is inform the customer I'm installing a splitter. If that didnt wprk I would changed the d-side pair and ultimately the last step would be a port change.

I cannot believe a 'skilled' tech has removed a splitter when the complaint was inconsistent connection.

kmashlan

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#1268478 26-Mar-2015 15:19

Well - Chorus were not happy either, so have sent guys out who have put everything in a box and have re-installed the master splitter. My sync rates are up 3mbit - so it is better then before with the old master splitter and is all neat.

Well done Chorus!

Ken

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#1268488 26-Mar-2015 15:35

thats a good resolution

but should never have happened in the first place

hio77

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#1268489 26-Mar-2015 15:36

Good to see it has been set totally right!

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Chorusnz

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#1268524 26-Mar-2015 17:14

The final result complies with Chorus technical standards.

^GL

hio77

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#1268526 26-Mar-2015 17:17

So, i suppose this somewhat answers the whats under the bag question!

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tripp

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#1268548 26-Mar-2015 17:47

Chorusnz:

The final result complies with Chorus technical standards.

^GL

I do have to give it to chorus that if you do have issues with an installer/tech and it's not up to the standard they do send out someone who can do the job correctly, we had this with our VDSL.
Saying that however it should never get to that point when 3 techs have to come out to tidy up/fix it.
One would think it would be better to have it fixed correctly the first time rather than rolling 3 techs out, there was no cost saving on this fix, if the issue is because they get paid per job (and not time/issue) then someone needs to look into that.

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