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30 posts

Geek
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# 189481 31-Dec-2015 20:44
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Hi just wondering if anyone here has tried these guys? Unlimitedinternet.co.nz considering going with these guys since since they offer unlimited vdsl + phone for just $76 a month. Wanting to get any feedback before taking the plunge, thanks. 

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  # 1459657 31-Dec-2015 21:22
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Don't bother. Any ISP that blocks people posting on their Facebook page has something to hide imho.

 
 
 
 


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  # 1459664 31-Dec-2015 21:50
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I join in November 2nd month going and no trouble at all. VDSL without modifying wiring and got good speed of 54/9 average speed is 40/7.Voip also working well. Fpr voip I am using obi 200 and can not see the difference between copper line and voip line.

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  # 1459665 31-Dec-2015 21:56
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Couldn't pay me to join. The guy who owns it has a pretty shady reputation around these parts. 

Having said that, someone I know joined with them and had no issues in a year with them.

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Master Geek
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  # 1459915 1-Jan-2016 18:01
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I'm on their ADSL plan and they are fantastic, very fast and they aren't CG-NATTED.



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  # 1475595 20-Jan-2016 17:52
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Thanks guys ended up taking the punt and joining, been with them for several days now. Very happy so far unlimited VDSL for $69 a month and no contracts can't go wrong! laughing


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  # 1475600 20-Jan-2016 18:01
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What are international speeds like?


 
 
 
 


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  # 1475610 20-Jan-2016 18:29
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So even though this thread and the other one that was linked to both had quite a lot of people telling you to steer clear, you went with them anyway?

Just curious why you actually asked for people's opinions when it seems like you were always going to ignore what was said and sign up with them anyway?

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  # 1475635 20-Jan-2016 19:04
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Seems a bit pointless, doesn't it.




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  # 1475684 20-Jan-2016 20:31
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Well most of the bad feedback seems to be based on the owners previous venture and apparent trolling on here going back years ago (couldn't really find much info on it just that things hit the fan) and not on the actual ISP itself actually all on the comments I've read from people who've tried the ISP itself are all positive. 

 

 

 

 

Lorenceo:

 

What are international speeds like?

 

 

 

 

How do I check that? Been trying speedtest and have been averaging around 20mbps down keep in mind this is on my laptop on opposite corner of the house from the router, haven't tried over ethernet cable yet. 


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  # 1475703 20-Jan-2016 21:16
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mr_shady:

 

Well most of the bad feedback seems to be based on the owners previous venture and apparent trolling on here going back years ago (couldn't really find much info on it just that things hit the fan) and not on the actual ISP itself actually all on the comments I've read from people who've tried the ISP itself are all positive. 

 

 

 

 

Lorenceo:

 

What are international speeds like?

 

 

 

 

How do I check that? Been trying speedtest and have been averaging around 20mbps down keep in mind this is on my laptop on opposite corner of the house from the router, haven't tried over ethernet cable yet. 

 

 

 

 

Just wondering what site you have found your ISP feedback on. I hadn't heard of this ISP before, but am looking at different options as my current contract is soon to run out. 


What does this tag do
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  # 1475720 20-Jan-2016 21:44
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Good to check out the Truenet reports when finding a provider.

 

The smaller providers (whom Truenet monitor) typically perform the worst. Then again if you're just after an internet connection and not too worried about anything then can shop based on price..


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  # 1475732 20-Jan-2016 21:56
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mattwnz:

mr_shady:


Well most of the bad feedback seems to be based on the owners previous venture and apparent trolling on here going back years ago (couldn't really find much info on it just that things hit the fan) and not on the actual ISP itself actually all on the comments I've read from people who've tried the ISP itself are all positive. 


 


 

Lorenceo:


What are international speeds like?



 


How do I check that? Been trying speedtest and have been averaging around 20mbps down keep in mind this is on my laptop on opposite corner of the house from the router, haven't tried over ethernet cable yet. 



 


Just wondering what site you have found your ISP feedback on. I hadn't heard of this ISP before, but am looking at different options as my current contract is soon to run out. 



Most ISPs allow people to post on their Facebook page. Some even allow review scores.

Unlimited internet do neither of those things. Despite having 14k likes there is not a single post from their customers on their wall (and the number of likes a suspiciously high number consodering how little they engage with customers through Facebook - 4 posts since September, that not many people clicked on, seems to have gained them 5k likes!)

The implication is that they have a lot of bad feedback from customers they want to hide. They also have no presence here in Geekzone which is another huge black mark.

To me, an ISP that refuses to engage with its customers in social media is not one I want to sign up with. It suggests They would rather sweep the bad feedback under the rug and hope that people will sign up without doing the research.


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  # 1475786 20-Jan-2016 23:10
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NonprayingMantis: Most ISPs allow people to post on their Facebook page. Some even allow review scores.

Unlimited internet do neither of those things. Despite having 14k likes there is not a single post from their customers on their wall (and the number of likes a suspiciously high number consodering how little they engage with customers through Facebook - 4 posts since September, that not many people clicked on, seems to have gained them 5k likes!)

The implication is that they have a lot of bad feedback from customers they want to hide. They also have no presence here in Geekzone which is another huge black mark.

To me, an ISP that refuses to engage with its customers in social media is not one I want to sign up with. It suggests They would rather sweep the bad feedback under the rug and hope that people will sign up without doing the research.


This x1000 with the addition that on Geekzone most ISPs have a staffer or two who either as part of their social media / support roles, or in their own time lurks and deals with customers.

The lack of positive or negative reviews anywhere in social media should ring major alarm bells in my view.

If there was only positive reviews that would be just as worrying. But if you are happy to hand them money. Then good for them.







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Geek
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  # 1476517 22-Jan-2016 08:22
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Omg look at these speeds! Is this for real? :O

 

speed

 

speed


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