I just wanted some input on what records issue and network design mean when signing up for fibre on Chorus' network? These are two separate issues which I am having trouble with, and preventing me from getting connected.
I've spoken with my provider, 2degrees, and they haven't been able to help much as it's apparently an issue on Chorus' end. I've also tried to get hold of Chorus via email, and they said they will update my provider once it's been resolved.
The problem is, I signed up around 20th December when I got the pamphlet saying fibre is available in my area, and it's coming up to three months now, with no resolve in sight.
If someone can give me an idea as to what these issues are and how to resolve it, it'd be really appreciated!