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940 posts

Ultimate Geek

#237479 4-Jun-2018 20:27
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I'm having trouble finding info about how long it takes to get a new house in a new subdivision connected to fibre. We have all the ducting in, and the address now appears on the chorus map, fibre available, but we won't be moving in for approx 4- 5 weeks. The power is connected to the house but it's not fully operational yet, only one power point is "live" for the tradies. I don't want to wait a month after moving in to get connected obviously, what's the normal process here?

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9166 posts

Uber Geek

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  #2029424 4-Jun-2018 20:32
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if you own the place call your isp and book in an install for just before move in date

4846 posts

Uber Geek

  #2029425 4-Jun-2018 20:32
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Place an order with your RSP. There's no "normal" time - it takes as long as it takes. The sooner you get your order in, the better.


940 posts

Ultimate Geek

  #2029461 4-Jun-2018 21:33
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Of course, just request a connection date, perfect sense. I'll try tomorrow.

137 posts

Master Geek

  #2029529 4-Jun-2018 23:55
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Usually the comms box is right next to the switchboard, so your sparky may be able to liven that socket easily before anything else.


However, I'm not sure at what stage all the fibre gets connected and joined in. I've seen Chorus pits where it's just a couple of pieces of capped off microduct in a hole, no splitters or anything, despite nearby houses being already hooked up to power. The actual fibre might not become live until well after the house is otherwise ready.

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Wannabe Geek

  #2046558 30-Jun-2018 21:17
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it took me only 1 week to install the fibre and go. new house , new subdivision in Christchurch with enable fibres 



94 posts

Master Geek

  #2047323 2-Jul-2018 11:19
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We moved into a new property in a development in Lower Hutt recently. As soon as we confirmed our move-in date, we requested a connection for the day before. The Chorus guys arrived early and did a really tidy job of it. 


576 posts

Ultimate Geek

  #2047367 2-Jul-2018 11:56
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If there is already an ONT installed it happens quick, if they need to install the ONT it will take a little longer as they will need to have an installer come out and do that part so depending on how busy the techs are in your area it could be months! 

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