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109 posts

Master Geek

#26705 1-Oct-2008 10:00
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Just recently alot of chorus vans have been working on my street, and a nice new shiney cabinet has been installed at the end of my street. It looks like all the work has been done, but thats where my questions start.

I used to sync at ADSL2+ at around 7000kbps down and around 900 up. Now just yesterday I was doing some downloading and could not figure out why I was only getting around 100k down on my downloads. So I go look into my Modem and its synced at ADSL_G.dmt.bis at about 1000kbps. So i restart the modem and it pops up to around 3000 but still no ADSL2+.

Does anyone have a larger understanding than me on what the chorus guys are actually doing? Have they just dropped my area back to ADSL while they complete all the work before they go back up to ADSL2+? I was expecting my old 7000 that I was getting when i would have been synced to the exchange to go up when the cabinets went in, not down. And considering the cabinet is about 200metres from my house I was getting excited about the potential speeds.

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6 posts

Wannabe Geek

  #168309 1-Oct-2008 13:01
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I think this is the moment when you have to call your ISP.I had almost the same happened. After changed my subscription to ADSL2+ something went wrong in the street cabinet and i've lost the connection for 4 days.The ISP directed me to the cable company and vica versa...If you did not modify your modem settings, the problem is on the other end of the cable or in the cabinet.
Theoretically your ISP has to know what happens with the lines.
Good luck!

60 posts

Master Geek

  #168320 1-Oct-2008 13:26
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afaik isp has nothing to do with sync rates. though, contacting isp to to get in contact with tcom/chorus about the problem may be a good course of action


5626 posts

Uber Geek

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  #168330 1-Oct-2008 14:09
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For info on the ADSL2+ capability of your exchange this may help . . .

6 posts

Wannabe Geek

  #168332 1-Oct-2008 14:30
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Thanks for the link.Actually for my address, the telecom's aswer is: "This address is scheduled to be connected to a roadside cabinet with ADSL2+ technology in approximately Jan 2011."
I have ADSL2+ since may 2008 on this address (by Orcon)
(my problem was the copper wich is very old. I asked to change the connectors in the box on the wall, it solved something, but the copper under the pavement is still the old one)

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