Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




813 posts

Ultimate Geek
+1 received by user: 26


Topic # 91453 13-Oct-2011 14:49
Send private message

Im at a complete loss as to why this is happening, recently youtube has been extremely slow and feels as if im on a dial up connection. It will take literally over an hour do load a 2min video, by that time ive given up on it... Browsing anything else is fine though.

It happens 80% of the time but once in a while a video will load fine as if by magic

Tried firefox and chrome on desktop with no apparent difference

Happens on 360p and above, 240p seems to work fine regardless of difference in compression ratios and such

Youtubes speedtest thing says im 808, ISP is 3289, and auckland is 5206

ISP: Actrix 
Modem/router: Netcomm NB6Plus4Wn
Sync rates: 6137/826
Line attenuation: 9.5/3.7 dB
 
Something up on the ISP side of things? 

Create new topic
1428 posts

Uber Geek
+1 received by user: 430

Trusted

  Reply # 532892 13-Oct-2011 15:06
Send private message

Call actrix an find out?






813 posts

Ultimate Geek
+1 received by user: 26


  Reply # 532918 13-Oct-2011 15:45
Send private message

Fair point, will contact them

 
 
 
 


25594 posts

Uber Geek
+1 received by user: 5372

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 533040 13-Oct-2011 18:36
Send private message

What DNS servers do you use? Actrix's?




813 posts

Ultimate Geek
+1 received by user: 26


  Reply # 533041 13-Oct-2011 18:36
Send private message

Emailed them, got reply from customer service with 30mins or so with information. Replied with speedtest and tracert info and get a call from them 2 hours later saying how theyre doing upgrades at the moment and should be done by tomorrow afternoon.

Great customer service

1428 posts

Uber Geek
+1 received by user: 430

Trusted

  Reply # 533048 13-Oct-2011 18:45
Send private message

P1n3apqlExpr3ss: Emailed them, got reply from customer service with 30mins or so with information. Replied with speedtest and tracert info and get a call from them 2 hours later saying how theyre doing upgrades at the moment and should be done by tomorrow afternoon.

Great customer service


thats good to see, companies providing decent service :)




Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Talking net neutrality on RNZ Nine-to-Noon
Posted 24-Nov-2017 12:11


Air New Zealand experiments with blockchain technology
Posted 23-Nov-2017 15:39


Symantec selects Amazon Web Services to deliver cloud security
Posted 23-Nov-2017 10:40


New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.