Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

191 posts

Master Geek
+1 received by user: 66

Topic # 107760 19-Aug-2012 11:50 Send private message

OK - Once again I've nicely offered to help a local sort out a small issue (Install Office 2010 on her laptop and set up her email) and it's turned into a drama...

Setup of office went ok...

Turning to Outlook...

I've set up the pop account ( & - entered her username, password and so on - Outlook does the test... no problem... Awesome right? Er... No...

This install sends emails - not a problem. But it will not receive. It says that it is checking email, there are no errors but we get no emails... Strange.

I've checked that the send and receive is working correctly (you know where you can check what the send and receive does), I've reinstalled the account, I've disabled the Anti-Virus (Avast) and I've installed all the updates from Windows Update...

So - Any suggestions... I'm kinda looking (yet again) like an idiot... A befuddled idiot!

Create new topic
BDFL - Memuneh
57843 posts

Uber Geek
+1 received by user: 9452


  Reply # 674208 19-Aug-2012 11:55 Send private message

It shouldn't make any difference, but tried instead (although both resolve to the same server IP)?

BDFL - Memuneh
57843 posts

Uber Geek
+1 received by user: 9452


  Reply # 674209 19-Aug-2012 11:56 Send private message

Also, check this video:



13638 posts

Uber Geek
+1 received by user: 3194


  Reply # 674211 19-Aug-2012 11:58 Send private message

Check your Antivirus email settings perhaps?

BDFL - Memuneh
57843 posts

Uber Geek
+1 received by user: 9452


  Reply # 674213 19-Aug-2012 12:10 Send private message

Talking about Avast... It will proxy your email connections to run a scan on every email sent/received. Disabled Avast COMPLETELY and test again.

2475 posts

Uber Geek
+1 received by user: 321

  Reply # 674214 19-Aug-2012 12:12 Send private message

Hi Dave,

I've set up Office 2010 on two computers in the last week or so with no problems at all.  Both had Xtra and Windows Live accounts. It all went smoothly though I did import the .pst files from the old machines which both had been using Office 2003.  Perhaps this might help if there is an old .pst file to use.

Jolla C
Nokia N1
Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

National AI group launching next month
Posted 25-May-2017 09:54

New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51

New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34

Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30

Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54

NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04

Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51

2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47

2degrees growth story continues
Posted 17-May-2017 15:25

Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41

HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39

Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14

After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12

Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11

Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.