Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3
jrdobbs
106 posts

Master Geek


  #3268225 4-Aug-2024 23:48
Send private message

I just wonder what the resale value of 13th/14th gen CPU's will be a bit further down the track.


 
 
 

GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).
Scott3
3945 posts

Uber Geek

Lifetime subscriber

  #3268227 5-Aug-2024 00:59
Send private message

jrdobbs:

 

I just wonder what the resale value of 13th/14th gen CPU's will be a bit further down the track.

 



Really depends on how intel handles things from here.

If they can do a software fix to stop further damage (likely meaning a small performance hit), and they replace identify and replace every chip which has already been damaged to a point impacting normal operation, then life will continue as normal.

If the current mess continues, then prudent used buyers will be blacklisting the impacted CPU's (just like how anything prior to 8th gen intel gets blacklisted now due to windows 11 not supporting them, and windows 10 going out of support period next year...


Massive opportunity for AMD and snapdragon to take market share. But also good opportunity for intel to sell lower end 15th gen chips to buyers who would have previously brought high end gear used gear from earlier generations.


A lot is riding on the 15th gen launch for Intel. 


mattwnz
20105 posts

Uber Geek


  #3268228 5-Aug-2024 02:55
Send private message

Scott3:

 



If they can do a software fix to stop further damage (likely meaning a small performance hit), and they replace identify and replace every chip which has already been damaged to a point impacting normal operation, then life will continue as normal.


 

 

 

 

As the announcement says it only applies to 'some', surely there should be a recall on those affected ones  and a straight swap. In NZ products sold must be free of defects. I do have a 14700 but have it water cooled and haven't been running it hard at all so hopefully it isn't one of the affected ones and it hasn't been damaged by this.




jrdobbs
106 posts

Master Geek


  #3268263 5-Aug-2024 09:23
Send private message

Scott3:

 

If the current mess continues, then prudent used buyers will be blacklisting the impacted CPU's (just like how anything prior to 8th gen intel gets blacklisted now due to windows 11 not supporting them, and windows 10 going out of support period next year...

A lot is riding on the 15th gen launch for Intel. 

 

 

Hopefully us Linux users will get some good deals with pre 8th gen machines in this scenario.

 

Yes. Intel's future now depends on getting the next gen CPU's 100% right. I'd consider investing in some Intel shares at this low price point, hoping for a rebound in the next year or two.


networkn
Networkn
32242 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #3268272 5-Aug-2024 10:03
Send private message

jrdobbs:

 

Hopefully us Linux users will get some good deals with pre 8th gen machines in this scenario.

 

Yes. Intel's future now depends on getting the next gen CPU's 100% right. I'd consider investing in some Intel shares at this low price point, hoping for a rebound in the next year or two.

 

 

I think you are over estimating the impact to Intels reputation over this. This is a Geek Community, far more aware of issues like that. The vast majority of users will never know this is even a thing, so their future hardly depends on it. 

 

Intel have done some truly shocking things over the years. A manufacturing issue isn't even in the top 20! Their response has been far from impressive, but hardly surprising for those of us who have been using Intel processors since 286's :) 

 

 

 

 


Qazzy03

455 posts

Ultimate Geek


  #3268347 5-Aug-2024 14:40
Send private message

I think the bigger impact on intel will be if severs/business world turn more to AMD.
Assuming what GN has been reporting is correct. There are a lot of vendors and big server businesses that are pretty unhappy with how Intel are handling this. One thing to screw over customers, another when it is vendors and businesses.

jrdobbs
106 posts

Master Geek


  #3268351 5-Aug-2024 14:49
Send private message

networkn:

 

I think you are over estimating the impact to Intels reputation over this. This is a Geek Community, far more aware of issues like that. The vast majority of users will never know this is even a thing, so their future hardly depends on it. 

 

Intel have done some truly shocking things over the years. A manufacturing issue isn't even in the top 20! Their response has been far from impressive, but hardly surprising for those of us who have been using Intel processors since 286's :) 

 

 

Maybe I am over estimating it. It is probably one of those companies that cannot die and will be propped up by the American tax payer no doubt. Intels market share is being chewed away by AMD for sure. It's not the end geek/non-geek consumer who's opinions will count but it's the big companies and data centers that will decide the fate of Intel over the coming years.

 

Oh, it's no surprise for me either - been an Intel user since the IBM PC 8088 days back in the early 80's. Those were the days, Winchesters, 8" and 5.25" floppy disks...




jrdobbs
106 posts

Master Geek


  #3268354 5-Aug-2024 14:54
Send private message

Qazzy03: I think the bigger impact on intel will be if severs/business world turn more to AMD.
Assuming what GN has been reporting is correct. There are a lot of vendors and big server businesses that are pretty unhappy with how Intel are handling this. One thing to screw over customers, another when it is vendors and businesses.

 

Saw the following quote in feedback on a recent article the other day,

 

we're looking into a half million dollar upgrade project to a server room at one of our locations with the company i work with, we can't see any reason to go with intel at this time for that project. they're not even remotely competitive right now. I can get an epyc server chip from AMD with x2 the cores at the same power draw and higher clocks (and significantly more processing power per core).

 

Assuming this project goes well the rest of the company will be following suit.


richms
28045 posts

Uber Geek

Trusted
Lifetime subscriber

  #3268357 5-Aug-2024 15:18
Send private message

jrdobbs:

 

I just wonder what the resale value of 13th/14th gen CPU's will be a bit further down the track.

 

 

None, as there is no way to tell how stuffed they are from when they were running the older microcode. Too hard to worry about production dates and versions and stuff like that, easier to just bypass those whole generations.

 

15 will come out, have its meager benifit over 14th, and that will be when its worth considering intel again.





Richard rich.ms

dfnt
1508 posts

Uber Geek

Lifetime subscriber

  #3268378 5-Aug-2024 17:07
Send private message

Glad I went with a Ryzen 7800x3d this time around :)


mattwnz
20105 posts

Uber Geek


  #3268466 5-Aug-2024 23:44
Send private message

richms:

 

 

 

None, as there is no way to tell how stuffed they are from when they were running the older microcode. Too hard to worry about production dates and versions and stuff like that, easier to just bypass those whole generations.

 

15 will come out, have its meager benifit over 14th, and that will be when its worth considering intel again.

 

 

 

 

That is why I wonder if they might need to do a recall and replacement of the chips for those affected in NZ. Then the new ones shouldn't be affected by that stigma if they have some form of authentication that they were changed and not affected by this. I wonder how many people will contact their retailer (for those that built their own PC) to get the chip switched, after the motherboard gets its patch in August. The 14700 was an expensive chip. 


spacedog
482 posts

Ultimate Geek


  #3269377 8-Aug-2024 08:24
Send private message

Is there any possible way to know if you have already damaged your processor? I have 14700K that I bought around November last year, but I don't really run it super hard? I so play some games, but not any of the really hardcore ones. I have an Asus MoBo and not doing any overclock settings other than running XMPII profiles....everything else is just set to default.


gehenna
8460 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #3269395 8-Aug-2024 09:02
Send private message

You'd have to run some benchmarks and tests, and monitor voltages and temperatures to be sure, but strong chance it's happening and you don't know it.  Mine has been impacted, and I don't use that PC for much other than gaming.  I certainly knew something was wrong as I faced the "out of memory" issue when launching games many times, which isn't a memory issue at all it turned out, it's part of the CPU issue and DX can only spit a memory error about it.


spacedog
482 posts

Ultimate Geek


  #3279330 5-Sep-2024 16:53
Send private message

gehenna:

 

You'd have to run some benchmarks and tests, and monitor voltages and temperatures to be sure, but strong chance it's happening and you don't know it.  Mine has been impacted, and I don't use that PC for much other than gaming.  I certainly knew something was wrong as I faced the "out of memory" issue when launching games many times, which isn't a memory issue at all it turned out, it's part of the CPU issue and DX can only spit a memory error about it.

 

 

so I tried to get it to spike over 1.5v and couldn't seem to make it happen? I use 3DMark and their tests that are meant to push the CPU and watched it via HwInfo and couldn't see it go out of range?


kingdragonfly
11083 posts

Uber Geek

Subscriber

  #3279615 6-Sep-2024 23:18
Send private message

I had an unpleasant experience returning my 13th generation Intel CPU to PBTech New Zealand, specifically the New Plymouth shop.

As you'd expect, my CPU was crashing under heavy work loads.

I talked to Intel, and they specifically told me Intel would accept RMA even though it was out of warranty. But I had to go through the original retailer They also warned me it might take one than one attempt to make the retailer accept the return. (foreshadowing)

I notified PBTech Auckland I had a bad CPU, and Intel’s advice. I was given a PBTech RMA, and told to show up in 7 days with the CPU, so it could be tested, which I did.

It was my work PC, and couldn't go without it for up to 3 weeks

I purchased a replacement Intel CPU, from PBTech. I replaced my bad CPU with the new one, and put the old CPU in the box.

I got a real attitude when I showed up with the CPU old , even with the printed paperwork (Previously I learned the New Plymouth shop got bent out of shape if you showed them an RMA email, and was explicitly told they wanted a print out only. Eventually the tech agreed I could send it to the manager's work email address)

So this time I was prepared and had the printed RMA. But he acted like I had given him a turd, and we had a conversation where I explained the CPU was in the box. It literally took 3 attempts to make him understand.

After 15 days, I was sent an email that my CPU was confirmed bad, and I would be sent a replacement.

I sent them an email reply an hour after they sent the email, telling them I wanted a refund, since I had already purchased a replacement CPU from them

After waiting for 3 hours, but still the same day. I called and explained the situation and ask for a refund. To the Auckland tech's credit, he did go to check, and told me it had already shipped, and simply take it to the New Plymouth branch (The Auckland service desk never return my email.)

Things went downhill when I arrived at the service desk in New Plymouth.

The tech began to re-litigate whether the CPU was actually bad. I told him bluntly that we’re were well past that, as Auckland had the CPU and confirmed it was bad.

He then demanded written proof that I could get a refund. For a moment he said I could get a 20% restocking fee, but then changed his mind, and said he no one wanted the CPU, even though it was in an unopened box. PBTech couldn't resell it.

I told him bluntly I was not taking the CPU home. I explained (again) I had already purchased a new CPU from them, and didn’t need the replacement CPU.

He asked if I had proof that he should take it, and by chance I remembered the service tech's name, and spelled it out. Being a non-Chinese speaker I tried to pronounce the name, which offended him, even asking several times he wouldn't tell me the correct pronunciation which he refused to do.

He told me the tech didn't work there, but was in “HQ”. And again we had a long conversation until he finally admitted the tech worked for PBTech.

Even though I literally handed him the RMA paperwork, he insisted I needed further proof and he wouldn't accept the undamaged, unopened box, because again he said no one would buy it.

I stood my ground for 30 minutes with this back and fourth, and I told him I'd again compromise and accept a 20% restocking fee.

When I told him I had talked to Intel, and they specifically told me Intel accepted the RMA everything had to go through the retailer he screamed "Stop telling me how to do my job. We can't sell it" stormed off but eventually returned as there were no other customers in the shop.

I made another attempt saying I'd accept the 20% restocking fee (that he had offered but then rescinded), and I guess he could see I wasn't leaving he finally accepted.

So yeah I'm not doing business with them again.

1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Māori Artists Launch Design Collection with Cricut ahead of Matariki Day
Posted 15-Jun-2025 11:19


LG Launches Upgraded webOS Hub With Advanced AI
Posted 15-Jun-2025 11:13


One NZ Satellite IoT goes live for customers
Posted 15-Jun-2025 11:10


Bolt Launches in New Zealand
Posted 11-Jun-2025 00:00


Suunto Run Review
Posted 10-Jun-2025 10:44


Freeview Satellite TV Brings HD Viewing to More New Zealanders
Posted 5-Jun-2025 11:50


HP OmniBook Ultra Flip 14-inch Review
Posted 3-Jun-2025 14:40


Flip Phones Are Back as HMD Reimagines an Iconic Style
Posted 30-May-2025 17:06


Hundreds of School Students Receive Laptops Through Spark Partnership With Quadrent's Green Lease
Posted 30-May-2025 16:57


AI Report Reveals Trust Is Key to Unlocking Its Potential in Aotearoa
Posted 30-May-2025 16:55


Galaxy Tab S10 FE Series Brings Intelligent Experiences to the Forefront with Premium, Versatile Design
Posted 30-May-2025 16:14


New OPPO Watch X2 Launches in New Zealand
Posted 29-May-2025 16:08


Synology Premiers a New Lineup of Advanced Data Management Solutions
Posted 29-May-2025 16:04


Dyson Launches Its Slimmest Vaccum Cleaner PencilVac
Posted 29-May-2025 15:50


OPPO Reno13 Pro 5G Review 
Posted 29-May-2025 15:33









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







GoodSync is the easiest file sync and backup for Windows and Mac