Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
13100 posts

Uber Geek
+1 received by user: 1533


  Reply # 590053 3-Mar-2012 23:03
Send private message

lucky015:
Geektastic: Can I do that if it was a Visa Debit card rather than Visa credit card?


Cant hurt to try.


The problem is that the forms that you have to fill, in take quite a while to fill in. I think it would be easier for you to get dell to sort it out. I had a problem with dells service a few months ago, and eventually I did get the issue sorted. But I guess if you are running out of time to get the chargeback from the cc company, you should at least start the process.

This may help too of you are trying to contact their NZ office http://www.consumerblogs.org.nz/tech/2009/10/ding-dong-dell.html



9508 posts

Uber Geek
+1 received by user: 2882

Trusted
Subscriber

  Reply # 590062 3-Mar-2012 23:19
Send private message

gzt: don't see why not, that's why you pay the fees - for the same service and protection..


I knew there must be some reason!

In 38 years of banking in the UK I never paid a card fee for what amounts to an Eftpos card and I had Visa Debit cards over 15 years ago! They were introduced by Barclays in 1987. 





 
 
 
 




9508 posts

Uber Geek
+1 received by user: 2882

Trusted
Subscriber

  Reply # 590536 5-Mar-2012 11:40
Send private message

Thanks - interesting that Simpson Grierson are the only registered presence for Dell in NZ. I had not been aware of the fact that they did not 'exist' here at all.

I followed the advice in that article you linked to and filed an online complaint for resolution. Just for fun, I advised them that they would be liable for interest on their debt to me at 15% wef Wednesday and legal action if it remained unpaid after 7 working days. We will see if that shakes the tree at all.

Whilst I have no complaints about the product - the monitor is pretty good actually - this is the one and only time that Dell will see any of my money I am afraid.

This level of incompetence is unacceptable to me.

mattwnz:
lucky015:
Geektastic: Can I do that if it was a Visa Debit card rather than Visa credit card?


Cant hurt to try.


The problem is that the forms that you have to fill, in take quite a while to fill in. I think it would be easier for you to get dell to sort it out. I had a problem with dells service a few months ago, and eventually I did get the issue sorted. But I guess if you are running out of time to get the chargeback from the cc company, you should at least start the process.

This may help too of you are trying to contact their NZ office http://www.consumerblogs.org.nz/tech/2009/10/ding-dong-dell.html





1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16


Windows 10 Fall Creators Update coming Oct. 17
Posted 4-Sep-2017 14:10


Garmin introduce Garmin vivoactive 3
Posted 1-Sep-2017 18:38


Kiwibank wastes $90 million on software – Reseller News
Posted 1-Sep-2017 13:45



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.