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201 posts

Master Geek
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Topic # 17125 13-Nov-2007 16:55
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Hi I am having a bit of a problem with the sound on my Treo 700wx over the past few days which i am trying to sort out.

Sometimes when I get I call I answer it, I can hear the person, but they can't hear me.  I have tried everything I know, even a har reset last night, but just the problem again.  Its really annoying.

Can anyone offer any suggestions?

[Moderator edit (MF): moved to Windows Mobile forum]

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BDFL - Memuneh
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Uber Geek
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Ultimate Geek
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  Reply # 95049 13-Nov-2007 18:41
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Couple things first, the obvious one could be an intermittent faulty microphone, the other can be the way it is answered, try keeping the phone on a desk (not in a pouch or pocket) and when it rings just use the green answer button rather than the touch screen option ( using the touch screen can accidently hit the mute option). This will elimiate the phone activating answer mode accidently (& when you are pressing talk button the call had already ben answered & you are muting it) if that works then change the style or way you answer it, if the problem still occurs take it to a dealer to have a look as it could be faulty,

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