I have just become the (proud?) owner of a Imate JAMin but have been disappointed with its behaviour. I find that often it fails to switch on, and I have to use the soft reset to get it to activate. (several times a day) Has anyone observed this aberrant behaviour, or do I have a "lemmon"?
I had the same problem and thinking it was the device I returned it and they replaced it with a new one only to find out the same thing happened.
So I was straight back to the supplier who rang I-mate, They promptly directed me to their clubimate web site and told me to download the new ROM and install it. Since doing that I've had no problems at all. It was a simple process. The instructions say it will take 30mins or more (from memory) but it took less than 5mins
Let me know if you need more instructions or links etc and I'll try and track them down.