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Topic # 72667 30-Nov-2010 22:32
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Can someone explain the reasons for this?

 Tracing route to 203.217.25.100 [203-217-25-100.bliink.ihug.co.nz] on port 27001

Over a maximum of 30 hops.
1       *       5 ms    5 ms    192.168.0.1
2       12 ms   11 ms   9 ms    10.33.96.1
3       18 ms   16 ms   14 ms   218.101.61.100  [lo0.internet.ivpn.pe19.telstraclear.net]
4       *       *       *       Request timed out.
5       24 ms   22 ms   23 ms   203.98.50.1     [ie1-g-0-0-0.telstraclear.net]
6       22 ms   26 ms   25 ms   203.98.50.251   [ge-0-2-0-1.xcore1.acld.telstraclear.net]
7       31 ms   26 ms   30 ms   203.167.233.10
8       47 ms   45 ms   50 ms   202.84.142.153  [i-3-1-0.syd-core03.bx.reach.com]
9       47 ms   47 ms   50 ms   203.50.13.13    [TenGigE0-2-0-5.oxf-gw1.Sydney.telstra.net]
10      48 ms   61 ms   57 ms   203.50.6.5      [Bundle-Ether1.ken-core4.Sydney.telstra.net]
11      52 ms   49 ms   49 ms   203.50.6.146    [Bundle-Ether1.ken39.Sydney.telstra.net]
12      56 ms   140 ms  124 ms  139.130.15.30   [iinetl1.lnk.telstra.net]
13      79 ms   50 ms   45 ms   203.215.20.95   [te1-4.syd-mas-bdr1.iinet.net.au]
14      168 ms  107 ms  48 ms   203.215.18.15
15      Destination Reached in 120 ms. Connection established to 203.217.25.100
Trace Complete.

and then the next one seconds later...

Tracing route to 203.217.25.100 [203-217-25-100.bliink.ihug.co.nz] on port 27001

Over a maximum of 30 hops.
1       210 ms  4 ms    7 ms    192.168.0.1
2       *       696 ms  23 ms   10.33.96.1
3       74 ms   791 ms  319 ms  218.101.61.100  [lo0.internet.ivpn.pe19.telstraclear.net]
4       *       *       *       Request timed out.
5       33 ms   189 ms  34 ms   203.98.50.1     [ie1-g-0-0-0.telstraclear.net]
6       95 ms   31 ms   67 ms   203.98.50.251   [ge-0-2-0-1.xcore1.acld.telstraclear.net]
7       22 ms   71 ms   347 ms  203.167.233.10
8       56 ms   49 ms   61 ms   202.84.142.153  [i-3-1-0.syd-core03.bx.reach.com]
9       53 ms   98 ms   48 ms   203.50.13.13    [TenGigE0-2-0-5.oxf-gw1.Sydney.telstra.net]
10      137 ms  47 ms   148 ms  203.50.6.5      [Bundle-Ether1.ken-core4.Sydney.telstra.net]
11      *       67 ms   126 ms  203.50.6.146    [Bundle-Ether1.ken39.Sydney.telstra.net]
12      66 ms   54 ms   50 ms   139.130.15.30   [iinetl1.lnk.telstra.net]
13      65 ms   123 ms  71 ms   203.215.20.95   [te1-4.syd-mas-bdr1.iinet.net.au]
14      55 ms   83 ms   56 ms   203.215.18.15
15      Destination Reached in 3290 ms. Connection established to 203.217.25.100

Trace Complete.

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  Reply # 411622 1-Dec-2010 14:21
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Is hop #2 a device in your network (ie: a router)?

Latency spikes inside your network before getting to TCL are likely to be something saturating your upload or download, is this flat or shared connection? Do you use any QoS?

Even 70% utilisation of your max real world upload or download can cause latency to increase.

Example
 



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  Reply # 411651 1-Dec-2010 15:45
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I assume hop #2 is the router before the cable modem. It is not my set up, but I will pass this on.
They person who has this problem will be factory reseting their router to start with, to see if that makes a difference, but I will see what else they have on their network.

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