Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

614 posts

Ultimate Geek
+1 received by user: 32

Topic # 198750 21-Jul-2016 11:19
Send private message

Does anyone know how or where to get updated firmware for the NFV4? I have two surface pro 4s I'm setting up for a client and both won't connect to their NFV4 modem, they connect to my iPhone and other ap's perfectly fine. The password is correct. The NFV4 is oem not isp supplied, purchased from pbtech. It's not the first time I've seen issues like this with this particular modem, I'm thinking I might push a replacement different brand modem. The surface pro is also up to date, drivers etc...

Create new topic
455 posts

Ultimate Geek
+1 received by user: 90

  Reply # 1596169 21-Jul-2016 12:48
Send private message

I am not a fan of the Netcomm modems, issues never get fixed.

3250 posts

Uber Geek
+1 received by user: 865

Lifetime subscriber

  Reply # 1596171 21-Jul-2016 12:51
One person supports this post
Send private message

Just an idea but how about trying a different channel on the wifi and seeing if that fixes it


536 posts

Ultimate Geek
+1 received by user: 154

  Reply # 1596425 21-Jul-2016 17:50
Send private message

tripp: Just an idea but how about trying a different channel on the wifi and seeing if that fixes it


Yeah check it's not on channel 12 or 13. That may be the issue...


2191 posts

Uber Geek
+1 received by user: 671


  Reply # 1596433 21-Jul-2016 17:58
Send private message

Not exactly answering the original query, but what security are you using? Do they connect if you turn security off? I've seen a Surface have an issue with TKIP. I've also had a particularly gnarly one where the router would accept a password being set that included symbol characters, but wouldn't let you connect ("incorrect password") when you tried to enter it. It only worked with a a-z 1-0 password, though it didn't tell you that anywhere.

614 posts

Ultimate Geek
+1 received by user: 32

  Reply # 1596445 21-Jul-2016 18:30
Send private message

I disabled security and it connected but was intermittent.  The password consists of numbers and uppercase letters, also tried a combination of mixed WPA/WPA2, mandating it to WPA2, tkip+aes and aes only, all make no difference. The surface pro's are installing updates etc... one of the updates is for the wifi adapter so will see what happens.




Edit: I eventually found the NF4V firmware buried away on the netcomm website and the modem is already at the latest version.

8344 posts

Uber Geek
+1 received by user: 2848

Lifetime subscriber

  Reply # 1596454 21-Jul-2016 18:56
Send private message



I am not a fan of the Netcomm modems, issues never get fixed.



there has been at least 1 recent firmware update with another on the way soon

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19

Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58

2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35

Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35

Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19

HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12

Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09

Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07

Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03

New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59

Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05

DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51

RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50

Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48

Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.