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59 posts

Master Geek


#208591 18-Feb-2017 15:28
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I have DSL service with Spark and Wireless service with Lightwire.  I purchased an Asus DSL-AC68U so I could combine both for load sharing and switchover.  I got the DSL service to work but cannot get the wireless service to work correctly.  Has anyone connected a 68U to Lightwire and can pass me the settings they used?

 

Craig

 

 


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538 posts

Ultimate Geek


  #1722349 18-Feb-2017 18:10
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What device (router/"modem") are you currently using to connect to the Lightwire service?




59 posts

Master Geek


  #1722416 18-Feb-2017 20:11
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The Lightwire antenna has a modem on it, so it outputs a network cable.  In the house the network cable plugs directly into the WAN2 port on the 68U.

 

Craig

 

 


 
 
 
 




59 posts

Master Geek


  #1722435 18-Feb-2017 20:41
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I don't think I answered your question.  When the system was first installed by Lightwire, the modem on the antenna connected via a CAT5 patch cable to the WAN input port on a Huawei HG253s V2 router.  Today I tried to replace that by moving that cable from the 253s to the WAN2 input port on the Asus router.  After spending hours trying to get that to work I then dragged out a retired Draytek Vigor2820n modem/router and connected the Lightwire cable to WAN2 on it .. took only a few minutes to configure and it was up and running perfectly.  I then moved the DSL cable from the 68U to the 2820 and it all works.  If it wasn't for the fact that this is an old modem/router I retired ages ago, I would stay with it.  But I would like to move up to a more modern solution.

 

So, at this moment, I have replaced both the Lightwire router AND the Spark DSL modem/router with the Draytek modem/router.  I can get the DSL to work on the newer ASUS DSL modem/router but cannot for some reason get the ASUS to work with the Lightwire modem.

 

Craig

 

 


538 posts

Ultimate Geek


  #1723058 20-Feb-2017 15:05
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CraigY:

 

I don't think I answered your question.  When the system was first installed by Lightwire, the modem on the antenna connected via a CAT5 patch cable to the WAN input port on a Huawei HG253s V2 router.  Today I tried to replace that by moving that cable from the 253s to the WAN2 input port on the Asus router.  After spending hours trying to get that to work I then dragged out a retired Draytek Vigor2820n modem/router and connected the Lightwire cable to WAN2 on it .. took only a few minutes to configure and it was up and running perfectly.  I then moved the DSL cable from the 68U to the 2820 and it all works.  If it wasn't for the fact that this is an old modem/router I retired ages ago, I would stay with it.  But I would like to move up to a more modern solution.

 

So, at this moment, I have replaced both the Lightwire router AND the Spark DSL modem/router with the Draytek modem/router.  I can get the DSL to work on the newer ASUS DSL modem/router but cannot for some reason get the ASUS to work with the Lightwire modem.

 

Craig

 

 

Well if you can get it working with the Draytek there's really no reason you shouldn't be able to get it working with the Asus.  I would assume you are using the exact same WAN port settings for both the Asus and the Draytek? There must be some setting that differs between the two for one to work and the other not?!? Login to the Draytek and make sure the WAN port settings are exactly what you tried with the Asus.

 

If you still have no joy, your best bet would be to reattach the Huawei, login to that and check the WAN port settings there, (although those should match what you have in the Draytek since it's working) and replicate that on the Asus.

 

Another thought, is there an option in the Asus to enable Dual-WAN? If so is it enabled? (I'm sure you've probably thought of all this but.... you never know!)

 

In the end, if you really can't get the Asus to work, (though I see no reason you should not be able to), you still have options.  The Draytek, though older, is still a fairly capable router. You already have that up and running as you want.  If you then just cable it's Gigabit port to an 8-port Gigabit switch, add a decent AP (or two!) and you then have a setup even more capable than the Asus alone.




59 posts

Master Geek


  #1723301 20-Feb-2017 21:03
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I spent several hours trying to get it to work and today I rang up tech support at Lightwire for assistance.  We spent another hour on it and finally gave up.  Lightwire was very kind to spend all that time trying to help.  I finally decided to take it back to PBTech and exchange it for a new Draytek 2860 which am waiting for delivery.  I did double check all the settings, but the two routers are very different.  On the Draytek I set the connection type to PPPoE and then specified a static IP address.  On the Asus you could pick static IP OR PPPoE but not both.  Using PPPoE it indicated an invalid authorization (username/password) and would not connect.  The tech at Lightwire said he saw nothing coming in, so he thinks the router was not sending the request.  He didn't see any attempt at the router using PPPoE.  So could be a firmware problem on the Asus.  Anyway, the Draytek worked and the newer model will be here shortly so keeping fingers crossed it is the same setup.

 

 


538 posts

Ultimate Geek


  #1723497 21-Feb-2017 09:27
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CraigY:

 

I spent several hours trying to get it to work and today I rang up tech support at Lightwire for assistance.  We spent another hour on it and finally gave up.  Lightwire was very kind to spend all that time trying to help.  I finally decided to take it back to PBTech and exchange it for a new Draytek 2860 which am waiting for delivery.  I did double check all the settings, but the two routers are very different.  On the Draytek I set the connection type to PPPoE and then specified a static IP address.  On the Asus you could pick static IP OR PPPoE but not both.  Using PPPoE it indicated an invalid authorization (username/password) and would not connect.  The tech at Lightwire said he saw nothing coming in, so he thinks the router was not sending the request.  He didn't see any attempt at the router using PPPoE.  So could be a firmware problem on the Asus.  Anyway, the Draytek worked and the newer model will be here shortly so keeping fingers crossed it is the same setup.

 

 

 

 

Did you try logging in to the Huawei to see if this is the same WAN setup in there? (ie PPPoE + Static IP)

 

If it is, then I think you found the problem, being that the Asus simply has no option for that kind of WAN setup.

 

Good luck with the new Draytek. Hopefully you can get that to work!


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