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Mr Snotty
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# 250986 4-Jun-2019 10:12
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As I previously stated importing a Samsung SmartThings hub from the US is a terrible idea (Discussion) however with the Samsung SmartThings hub now in Australia (with legal Z-Wave frequencies for NZ) it now seems like a great idea to import and that is just what I did:

 

 

This was a pretty straight forward process:

 

1) Sign up an account with https://www.ausff.com.au/ (use the coupon HI5 for them to waive the $5 opening charge).
2) Activate your account - you do need to send through your license (blank out the DOB and license number) as well as a bill. This was quite annoying, but as they state on their site there are things you can blank out for privacy reasons so I wasn't worried about that. Pay with PayPal else you need to also send through your credit card photo (which is against the T&C's of most credit cards) and use a unique password as they store their passwords in paintext (ugh).

 

Once activation is completed simply order your SmartThings hub from RACV (Link) and ship it to the freight forwarder. Note, there are also many sensors included and being a SmartThings WiFi hub depending on what your current WiFi solution is, it could be worth grabbing a few for them to mesh and extend WiFi over your house. Shipping in my experience took 3 days.

 

Ausff will email you once a package is in their possession - it cost $56.57NZD for me to send the package to NZ (pretty expensive) but it did arrive here in 3 days also. Just select the cheapest DHL option, they sent my package via Australian Post priority post.

 

Total cost to import: $390.94





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56 posts

Master Geek


  # 2265301 26-Jun-2019 21:16
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Thanks for this - mine arrived Monday, so still having a play.

 

The only things I would add to this is that Ausff give you a c/o##### number to identify you -  a bit like youshop.  The RACV website simply would not allow this to be input - anywhere - in the address form.  I let Ausff know about this and they 'made a note'.

 

Selected cheapest DHL, received via AusPost as mentioned above, all up around the $390 mark.


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Wannabe Geek


  # 2284790 28-Jul-2019 11:25
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Hi

 

Im very keen to know how you are getting on with the Smartthings hub...any updates...is this the way forward?

 

First time poster with a big build being planned...


 
 
 
 


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Ultimate Geek


  # 2284885 28-Jul-2019 17:00
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Hey, if you still remember does RACV charge for shipping? thinking delivery to Sydney my friend address

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Master Geek


  # 2284927 28-Jul-2019 19:46
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RACV do charge freight - about A$12.50 - total of A$312.50 all up.

 

Hub integrates with a lot of stuff, including Alexa, Google Assistant and IFTTT.  Might pay to visit their community forums and double check on any particular devices, there is often non-official support for particular devices.

 

Is it the way forward?  Certainly a step up from Alexa and is meeting my needs.


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Ultimate Geek


  # 2285043 29-Jul-2019 08:53
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cebo:

RACV do charge freight - about A$12.50 - total of A$312.50 all up.

 

Ok, thanks for the info.

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Wannabe Geek


  # 2290719 6-Aug-2019 09:13
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How do you create a RACV account as it asked for membership details.


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Ultimate Geek


  # 2290723 6-Aug-2019 09:17
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Kiwilamb:

How do you create a RACV account as it asked for membership details.

 

I did not enter any membership details, just skip it.

 
 
 
 


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Wannabe Geek


  # 2290784 6-Aug-2019 10:38
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Not anymore! I won't let you to next step until you create a login with membership number, surname and DOB details.


12 posts

Geek


  # 2293831 10-Aug-2019 23:02
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I just ordered one without registering with RACV.

 

If you head to the RACV home page, then click on "In your home" along the top. Select "Smart Living" then "Smart Home". Then click the "Shop RACV Smart Home" yellow button - you should now be on their "Shop Online" page. View your product to buy (I just bought the SmartThings Wifi Hub) and add to cart. Click "Checkout" then add the AusFF address. Next is the payment page where you input your credit card details. Voila!

 

Now waiting for AusFF to contact me when the package arrives.

 

Good luck.


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Ultimate Geek


  # 2301323 18-Aug-2019 17:39
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Why I cant find a way to connect SmartThing WiFi to my existing WiFi router as extender? or it must create another/nmew WiFi network and there is nothing I can do?

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Wannabe Geek


  # 2316497 12-Sep-2019 13:59
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RACV address fields don't let you put in the  c/o##### number to identify you . I spoke to Ausff via web chat and they replied to put the numbers into the name field. eg Joe Blogs00000 but of course that didn't work either so after a while we decided to go the Joe BlogsOneTwoThreeFour route.

 

Hoping is all works out


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Wannabe Geek


  # 2316550 12-Sep-2019 15:29
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I did that and their customer service team emailed me to confirm. They managed to add an extra “address 2” field on their end. It all worked out at the end.




Mr Snotty
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  # 2316642 12-Sep-2019 16:40
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I do have a SmartThings kit here if anyone wants one - $350 with free shipping (NZ Wide). Comes with everything the Aussie kit has but without the main box.

 

I tried it and it wasn't for me.

 

See here and PM me if you want it: https://www.geekzone.co.nz/forums.asp?forumid=77&topicid=255718





7 posts

Wannabe Geek


  # 2316646 12-Sep-2019 16:44
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Uh oh! Too late I have paid for it. I just can't be bothered with HA and OpenHAB, too many broken things and I just want it to work, I am hoping I like this one!


12 posts

Geek


  # 2316789 12-Sep-2019 20:57
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I've had mine for almost two months now and can thoroughly recommend it. 

 

Google ActionTiles as this takes SmartThings to the next level - family-friendly web access to all connected devices via a tablet (or smartphone). I just installed it on a cheap Amazon Fire 8 HD tablet. Wall-mount it for a professional touch.

 

Note you can add other branded (ie. not Samsung) zigbee & z-wave devices via device-handlers (google SmartThings Groovy IDE). You will need BOTH the new SmartThings app and the SmartThings Classic app (Samsung are transitioning everyone to the new app BUT classic app features have still yet to be integrated ie. SmartThings Groovy IDE only works with classic).

 

 

 

@MichaelMurfy sending you a PM (might set one up for parents too).


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