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126 posts

Master Geek

  #2337502 15-Oct-2019 16:23
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Thanks for the update mate!

23020 posts

Uber Geek


  #2337525 15-Oct-2019 17:05
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And they wonder why people would rather buy online from competent places instead of deal with local muppets...



3 posts

Wannabe Geek

  #2340318 18-Oct-2019 16:29
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I have ordered mine at NL Massive sellout for 149$. I haven't received the item yet. NL agent got back to me yesterday and said the I might be able to get early to mid next week.


Have contacted Samsung as well, this is the reply I got from Samsung NZ.





Thank you for contacting Samsung Electronics New Zealand.

This is in regard to your concern about the release of the Smart Things Hub. I'm very sorry for the delays. We have checked this for you and we are glad to provide you details about it.


We have received an update regarding your concern. They were saying the product will be released, hopefully, in the next two weeks. They have confirmed that the stock already arrived in NZ, however, there was a delay in customs.



We hope that we have provided the information that you need to address your concern. We appreciate your time and cooperation. You may reply to this email or contact 0800 726 786 at your most convenient time.







Should you require further information, please contact our team via the channels below:
Live Chat
Open 24 Hours 7 Days a Week

Samsung Customer Care
Phone: 0800 726 786 (0800-SAMSUNG)
Open 24 Hours 7 Days a Week

Kind regards,

Technical Support Representative
Samsung Customer Care 




4 posts

Wannabe Geek

  #2343289 24-Oct-2019 21:09
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SmartThings has now arrived at Noel Leeming, Newmarket.  ...or at least my pre-order arrived instore at Noel Leeming Newmarket this evening.




Most of the NL staff still no nothing about SmartThings, or that they have some stock out the back of the store (5 x Hubs, but not sure what else) and nothing has been put out in the shop shelves, yet.  So I recommend phoning them before making the trip.


There is still nothing on the Noel Leeming website about the, but SmartThings did appear for sale on the Samsung NZ site last weekend. But, when queried at the time, they did admit that the stock was held up with Customs and hadn't clear yet.  I'm assuming it's all cleared now, otherwise, NL wouldn't have received the various devices I ordered.




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4 posts

Wannabe Geek

  #2343303 24-Oct-2019 21:25
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disillusioned: I would imagine it will still have Zigbee and Z-wave (with AU/NZ frequencies). Don't see why they would exclude those...




Yep, it's both Zigbee and Z-Wave AU/NZ frequencies (pic from the back of the Hub I just received)




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126 posts

Master Geek

  #2343347 25-Oct-2019 06:46
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Thanks for the update. Nothing on the shelves at Royal Oak NL as of 6pm yesterday.

I will try and get at least the hub this weekend. I have a few NZ freq zwave devices in a light switch, plug and multisensory to try.

126 posts

Master Geek

  #2343630 25-Oct-2019 20:48
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Just picked up a Hub from NL St Luke's. They had just arrived. They have motion sensors for 60, buttons for 40 and multi sensors (vibe and temp) for 50.
They dont seem to be on their web site yet, only their internal app with stock


113 posts

Master Geek

  #2343652 25-Oct-2019 21:28
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I tried to call NM NL this morning, but they weren't answering. I went in around lunch time and the sales person looked out the back and told me they had none there. He was pretty unhelpful. So I left and tried calling the store again. They told me they definitely had 5 in stock so I went back and found someone else. Once he saw that they had 5 on their stock app, he went and hunted out the back for quite a while before turning up with one. Just goes to show that the staff can tell you they definitely know what is going on when they really don't have a clue.

I must say I've been pretty disappointed with the device so far as it wouldn't connect to my WiFi, and the app doesn't give any explanation beyond that it failed. I've had to use Ethernet to make any progress.

3 posts

Wannabe Geek

  #2344052 27-Oct-2019 10:22
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It’s a shame they don’t have the WiFi router version like RACV are selling in Oz. I’d much prefer having a single solution for WiFi and automation. 

I fix stuff!
1796 posts

Uber Geek


  #2344090 27-Oct-2019 12:22
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I just bought mine from the NZ Samsung site.


$149 + free delivery.





126 posts

Master Geek

  #2344106 27-Oct-2019 14:42
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Got my Hue hub, Z wave Aeon Multi sensor, Z wave plug and S wave light dimmer (behind wall switch) paired. Plug and light dimmer not working yet.
Multi sensor is working well.
The z wave devices were previously paired with the USB stick on a Pi so probably need a reset or something.

Have some XiaoMi sensors but sounds like I need to set up the 3rd party handlers for those Hopefully give it a go tomorrow.

126 posts

Master Geek

  #2348458 5-Nov-2019 12:48
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Currently have the following working:


2x Z wave Aeotec Multisensor 6 - Worked without special devices handlers. Z wave devices from a year or so ago.


1x Z Wave Aeotec Power monitoring Plug - Worked without special devices handlers


1x XiaoMi Plug - Used bspranger device handlers. Pairing XiaoMi devices is a mission.  You need to keep pressing the pair button 10-20 times in close range.


1x XiaoMi Temp Sensor - as above


1x XiaoMi Door Sensor - as above


1x XiaoMi Motion Sensor - As above


1x Smartthings Button (from NM NL) - Disappointed with the range so far.  Need another ST device half way between my ST Hub and the button)


1x Smartthings Door Sensor - Using as a repeater for the button as above.  Range was not long enough to reach my front door. 


1x Harmony IR Hub (Only seems to be able to trigger activity). Have a 2nd Hub (with Elite Remote) to connect.


1x Hue Hub with 2 light strips & 1 bulb


Samsung S9 GPS presence detection
3x Google Home Mini's for control.


Not Working yet: Aeotec Nana Dimmer (can't pair yet).  Trying 


Dlink Cameras x2 - Added blebson SmartApp but haven't connected cameras yet. Should be able to use them as motion sensors.


Sonoff Wifi Plug. (May need to use IFTTT. I've linked the accounts but haven't got it working.  I created a virtual switch in ST but can't see it in IFTTT )


XiaoMi Button - Can't pair yet.




Those that don't know Smartthings has some device handling built in but many devices need community created 'device handlers'. You use the Smartthings IDE to copy & paste the code or add the github repository of the creator.  I tried both methods.


I'm using the ST Classic App. The consensus seems to be that this has more functionality than the new App.  Although I use the new App to change the Device to another room as it's easier.


I'm not liking the ST 'things' short range with ZigBee. Z Wave may be a better option. May take the ST button & Door sensor back as they are not really fit for purpose with the limited range.  Saying that if I had more sensors then the range would be better as they form a mesh network.  But Z Wave seems like it may be a better option. I read Zigbee devices may interfere with the Wifi as they are the same freq.




Does anyone know if the the ST sensors from the US work on our NZ Hub? I assume they do. They seem to be Zigbee rather than Z Wave.

4183 posts

Uber Geek

Lifetime subscriber

  #2348512 5-Nov-2019 16:19
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Picked up an ST Hub about a week ago. Connected happily enough to Hue, WeMo, Arlo and Harmony. I set my S10 as a presence device, although that had to be done either through the IDE or the classic app as the new app didn’t have the facility.


I splashed out on a multi sensor for the garage door. Unfortunately it’s at the other end of the house so the Hub keeps losing it. I thought I had fixed it by putting a powered zigbee device (Hue bulb) down that end of the house. It worked for a while, but now the sensor is lost again. Oh well, it’s only an experiment at the moment. I did get some virtual switches to work in ST though, turning on some AliExpress lightstrips via IFTTT. 

Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

126 posts

Master Geek

  #2348538 5-Nov-2019 18:02
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I've got a couple of Hue strip lights close to my front door but that didn't seem to help with the door sensor (multi) either.

113 posts

Master Geek

  #2348667 5-Nov-2019 22:37
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I managed to connect my old Aeotec dual switch using the Classic App - since the new app didn't have any Aeotec devices listed. The main problem I had was that I'd forgotten to remove them from my old Vera 3 mesh. So once I'd done that, they worked a treat - all except my Aeotec Smartswitch 6, which works fine when it's right next to the controller, but is hopeless once it gets more than a few metres away. Other devices that connected easily were the old Wemo and a TP Link wifi switch of some description.


The main thing I've noticed moving from the old Vera 3 (just got tired of it bricking itself with monotonous regularity) is that the built in automation/scheduling options are pretty poor. Clearly you need to be able to find and/or write apps to do the control and I don't know anything about the language their written in - yet. The Vera was pretty un-user friendly, but was still less of a learning curve. However I did manage to automate some routines using a bunch of virtual switches and other triggers to get the TP Link switch to charge my e-bike for for a set time after a delay.


The thing I haven't been able to work out is how to get the ST Hub to recognise when I flip the wall switch connected to one of the Aeotec switches. Presumably I'm going to need a proper handler to recognise and deal with this trigger.

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