Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




4569 posts

Uber Geek


# 248874 14-Apr-2019 08:50
Send private message quote this post

Most of my working career (over 20 years), I've been in Telecommunications (majority of it answering phones). I'm looking around for something else at the moment. I have a fair amount of experience - in Customer Service, Helpdesk, Service Desk, Provisioning, etc. I've had small incremental pay increases over the years but am looking for something that pays $60k or more as I'm still trying to save for a house (as per the other thread I started) but also to afford the cost of living. I would do Service Desk again if it paid enough.

 

However, despite applying for over 20 jobs on Seek (this is since around the start of April), I've had very few responses. Several rejections, a couple of interview offers (one role was too far away and the other had issues with me getting to work on public transport). That notwithstanding, am I aiming too high with my pay scale? I'm not asking to be paid millions, just a bit more than I'm making now. I'm a hard, dedicated, reliable worker...but I imagine a lot of other people are too. Is it just a bad time of year to be looking for a job?


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
4321 posts

Uber Geek


  # 2216763 14-Apr-2019 08:59
2 people support this post
Send private message quote this post

Your age. I'm guessing you are in your 40's or so. Depending on what you do, getting jobs is much harder as you get older.  I'm similar, out of work for 2 years now, IT background.   Just don't even get interviews, despite vast experience and amazing references. 

 

 




4569 posts

Uber Geek


  # 2216773 14-Apr-2019 09:20
Send private message quote this post

Yes, I'm early 40s. Oh great (not) if this is what I've got to look forward to...

 

Funnily enough, I don't even have my age listed on my CV!

 

The type of roles I would look at are Service Delivery Co-ordinator or Technical Analyst/Service Desk, even Provisioning would be great. Is $60k too high for these types of roles?

 

I should point out I'm currently employed fulltime - just looking for something that pays better and (preferably) has flexible hours.


 
 
 
 


3216 posts

Uber Geek

Trusted

  # 2216782 14-Apr-2019 10:18
2 people support this post
Send private message quote this post

Let me guess. You don't have a university qualification?

 

It hasn't affected my employment but from what I've seen unless you have a university degree you couldn't possibly do the job, despite the role not requiring that level of qualification and or if you're over a certain age there's no way you could possibly know how to make the most of modern communication like social media. Some person fresh out of uni with no relevant skills or experience gets the job, while someone well qualified experience wise doesn't even get an interview.

 

HR have a lot to answer in many cases for in the way they select job candidates.





Sony Xperia X running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S3
Nokia N1
Dell Inspiron 14z i5


3885 posts

Uber Geek

Subscriber

  # 2216880 14-Apr-2019 11:07
quote this post

Probably a bad time to be looking for a job in the telecommunications field right now. Due to the redundancies happening at Vodafone at the moment. And Spark also having a round of redundancies when they moved to agile.







4569 posts

Uber Geek


  # 2216940 14-Apr-2019 12:20
Send private message quote this post

Yes, I never went to university (I wish I had now). I did attain a Diploma of Computing from (what was) Computer Power in 1999 - but that was ages ago now. It did get me started in IT, however.


'That VDSL Cat'
10645 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2216945 14-Apr-2019 12:42
Send private message quote this post

Surely VF have something going? oh wait....

 

 

 

60K is pretty manageable for what your targeting.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




4569 posts

Uber Geek


  # 2216985 14-Apr-2019 15:42
2 people support this post
Send private message quote this post

I've worked at paradise, TCL and Spark (9 years there). Maybe I've been doing it too long...

I know a few people who worked for/still work at Vodafone, and their experiences have kinda put me off working there.

Having said that if any managers are reading this who are looking for staff (or have a role that fits into what I described above) please reach out :)

 
 
 
 


962 posts

Ultimate Geek


  # 2217002 14-Apr-2019 16:38
Send private message quote this post

What city or cities would you be prepared to live in?



4569 posts

Uber Geek


  # 2217031 14-Apr-2019 17:36
Send private message quote this post

Auckland - can't really move at this stage due to kids being in schools (one of my boys is in a special needs school due to having autism).


15029 posts

Uber Geek


  # 2217039 14-Apr-2019 17:46
Send private message quote this post

quickymart: I've worked at paradise, TCL and Spark (9 years there). Maybe I've been doing it too long...

 

 

 

Generally people work their way up the ladder in terms of position over time. So if that wasn't occurring, then yes you may have been doing it too long. But you are still reasonably young, although in the tech field there are  lot of young people, so in comparison you may not be. But I don't think employers are allowed to discriminate on age.  Being in the tech field, you may find something that you can work from  home on, which cuts down cost of commuting.


3936 posts

Uber Geek

Trusted

  # 2217041 14-Apr-2019 18:02
3 people support this post
Send private message quote this post

The thing I would be looking at as an employer (don’t take it the wrong way) would be that you have been in a single role mainly which is service desk for 20 years and have not either upskilled or bothered to go to the next phase in IT which is field engineer then network or systems engineer. 20 years is a long time to stay in 1 role which is starting point in IT.

If it were me, I would request my work to give me old hardware for training at home or work, sit with senior systems and network engineer during free time and work and show keenness to work and offer to do small project under their guidance that they would otherwise be doing, get certification in Microsoft system engineering, Azure and even CCNA. Setup a home lab and create a complex infrastructure to add to your portfolio and then look for jobs.




Do whatever you want to do man.

  

2120 posts

Uber Geek


  # 2217075 14-Apr-2019 20:00
One person supports this post
Send private message quote this post

Look at doing MSCA & CCNA via a 6 month short course (3 months each), you can probably even do it for free thanks to Jacinda's one year free study deal.  Check out AMES IT, I know they're heavy marketers, but at least you come out with a lot of knowledge in a short space of time.

 

I studied with them, cost $16k for 6 months study, but I also got a job almost straight away (at a Microsoft Partner MSP).  That study might be free for you given what I mentioned above.  

 

After 20 years, you must have quite a network of friends and colleagues who do the job or know people who do the job you want to do.  Talk to them.

 

I only got my job through word of mouth, but I did great at the interview due to my study and a real interest in technology.

 

Aim for more than 60K PA, that's low for someone in their late 20's let alone in their 40s with 20 years experience.

 

Also, now-a-days you don't get rewarded for staying in a job for a long time.   You're bound to add another 5-10K+ to your salary just by changing jobs.  




4569 posts

Uber Geek


  # 2217077 14-Apr-2019 20:02
Send private message quote this post

Can I do the course you mention while still working? As I have kids to support unfortunately I can't just stop working to take up fulltime study.

 

I should note that I had lots of different roles during my time at Spark - it wasn't just 9 years of Service Desk and nothing else.


2120 posts

Uber Geek


  # 2217081 14-Apr-2019 20:08
Send private message quote this post

quickymart:

 

Can I do the course you mention while still working? As I have kids to support unfortunately I can't just stop working to take up fulltime study.

 

I should note that I had lots of different roles during my time at Spark - it wasn't just 9 years of Service Desk and nothing else.

 

 

I did both MSCA and CCNA and they ran 5 days a week - 8AM-12PM, I didn't have kids to support however and could afford to be poor over that period while I studied.  It was only 6 months though so it was do-able.  I wouldn't want to do a degree now, because 4-5 years is a long time.

 

 


2701 posts

Uber Geek


  # 2218214 16-Apr-2019 14:30
One person supports this post
Send private message quote this post

While I can empathize you not wanting to move, you should at least explore jobs everywhere you can legally work, including Australia. Candidly most employers won't look at a CV from outside their area, but at least you'll know you're doing the most you can to do.

It took me 180 job applications and five months to get a job. I cast my nets wide; don't limit yourself to exact matches.

It was a bit unnerving. Don't be "manly", and forget about your mental health. There are free services out there.

First you should be figuring out your cost of living. How I did it was export a year's worth of my bank statements into Excel. Delete any transaction that were not needed, like vacations and deposits to savings. Sum up your bank transactions.

Once you've left you should get on the dole first chance you get. Find out how much you can earn before you're off the dole. Get a job that pays that much, even if it's picking fruit.

Since you know your monthly cost of living, now add in your monthly dole payment. Compare this to your savings.

You never want to hit zero savings.

You should be planning to move somewhere before you hit zero. To maximize your chances, look at all job listing everywhere in NZ and Australia, and see where the most jobs in your field exist.

Get a "virtual" address there (google "virtual office"), and use Skype to get a local phone number forwarded to your mobile phone. Buy a airplane ticket, a week in advance. Spam every recruiting firm in the new area with your (soon to be) local CV.

Plan on staying in the cheapest accommodations possible, and use public transportation.

Again plan for the worst, and prepare to take severe actions before your savings hit zero.

In my case I got a dream job shortly before I hit zero, but yeah it's depressing.


 1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel expands 10th Gen Intel Core Mobile processor family
Posted 23-Aug-2019 10:22


Digital innovation drives new investment provider
Posted 23-Aug-2019 08:29


Catalyst Cloud becomes a Kubernetes Certified Service Provider (KCSP)
Posted 23-Aug-2019 08:21


New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01


Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46


Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29


Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41


Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26


University of Waikato launches space for esports
Posted 19-Aug-2019 20:20


D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14


Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.